I have used Magnet a few times and never had any issues. They always provide a great quote with extras included in the price.
— Alison P
Verified review (1527995)
Review left 5 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Extremely likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Good result
No problems. All very straightforward with satisfactory result. Thank you.
— Wendy D
Verified review (1527866)
Review left 5 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Excellent - no inflated premiums each year
It seems that every insurance policy you take each year the company say it's an 'introductory' premium for the first year, and then you get a shock when they push up the premium for the second year. That's not my experience with Magnet - the second year premium was the same as the first. Thank you!! I would rather stay with the same company and just renew every year, which I may end up doing with Magnet - I'm fed up with having to keep changing every year because the companies always increase premiums. So well done Magnet, a company that seems to be interested in customer loyalty!
— Michael B
Verified review (1527859)
Review left 5 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Extremely likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Magnet Insurance Services
This person left a star rating but no comment.
— Raymond E
Verified review (1527858)
Review left 5 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Home and contents insurance
Was very helpful and answered all my queries, found them to be clear and explained everything in detail if I was unsure.
— Anonymous
Verified review (1527852)
Review left 5 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Extremely likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
House insurance
Everything dealt with correctly and effectively.
— Anonymous
Verified review (1527814)
Review left 5 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Excellent
A quick and efficient service that ultimately saved me money.
— Michael K
Verified review (1527726)
Review left 5 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Extremely likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Home Insurance
Excellent customer service experience, they got back to me when they said that they would, and at a very reasonable price.
— Anonymous
Verified review (1527710)
Review left 5 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Extremely likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Review from Google
A very good premium price and a helpful service
— Rob Rainbow
T39754
Review left 5 years ago
This review complies with Google's policies.
Advice on home insurance
The service and advice given was very professional and tailored to my needs at the time. Their price was also very competitive for the policy that was offered.
— Jonathan K
Verified review (1527200)
Review left 5 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Extremely likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Combined Building and content insurance
We decided to look at comparison sites ( money supermarket) to see if we could save on our insurance as our current renewal had increased massively.
Magnet offered an incredible deal, and was significantly cheaper with very similar cover.
— Anonymous
Verified review (1526961)
Review left 5 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Extremely likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Hassle free application
Directed to main site from Gocompare. Policy up and running in minutes.
Good price for same cover as my expiring policy and a saving of about £100.
Hope not to claim but hope that process will be as easy if necessary!
— Michael C
Verified review (1526765)
Review left 5 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
First time with Magnet
This is the first time I have taken out a policy with Magnet Insurance and it was very pleasant to be answered within seconds when I rang with a query. The chap I spoke to sorted the problem very quickly and resent revised documents within minutes.
— Derek G
Verified review (1526740)
Review left 5 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Extremely likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Excellent
The quote covered more than anticipated, as some elements came as standard, but was still competitively priced. Setting up the cover was easy and efficient.
— Elaine P
Verified review (1526651)
Review left 5 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Extremely likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Home and Building Insurance Renewal
Great price and great service. I got through on the phone quickly and was given the assistance I needed. Friendly and helpful staff.
— Carl G
Verified review (1526592)
Review left 5 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Extremely likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
House Insurance
Excellent Policy, we will see !
— Anonymous
Verified review (1526356)
Review left 5 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Extremely likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
What a quick response
As a first time customer I am very impressed, I had a question regarding my account and I was dealt with quickly and efficiently and the lady who spoke with me was very understanding, polite and professional but with warmth and humour. Thank you.
— Katrina M
Verified review (1526350)
Review left 5 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Extremely likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Excellent entry process
Used Quidco for a comparison site and Magnet came up the most cost effective and gave additional cover than most of the other quotes. Completed site questions when redirected to ensure cover was as required, this process was simple on a well constructed site, giving clear information on policy. Good cooling off period but I will not be using it. Obviously not claimed as yet, this is only about the signing up process and seemingly good value. Another bonus using Quidco I will get another amount of cash back on the transaction. Win Win.
— Colin E
Verified review (1526258)
Review left 5 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Extremely likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Customer Service Response
I had emailed the customer service team asking them to make a change to the policy document which had a minor inaccuracy. The response was very quick and the change made without any need for further interaction. The response was also very clear and to the point which is also appreciated.
— Duncan S
Verified review (1525942)
Review left 5 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Extremely likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
Insurance is competetive and covers major
Quick answer to phone call inqury and solve tje problem satisfactorily
— Ramesh S
Verified review (1525834)
Review left 5 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance?
Likely
How satisfied are you with the service/advice you received?
How satisfied are you with the policy that was recommended?
Did you understand the product that was recommended and was it properly explained?
Yes
Would you recommend Magnet Insurance to your family and friends?
Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance?
Yes
Overall how would you rate your dealings Magnet Insurance?
