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Magnet Insurance Services Ltd

Newark Beacon, Cafferata Way, Newark, NG24 2TN

Excellent rating from 1236 reviews

5 out of 5 stars

+ 268 reviews from Google 1504 total reviews

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Latest Reviews by Working Feedback

Home Insurance

5 out of 5 stars
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Very easy to sign up to, as I have only just joined I cannot give any comment will have to wait till I contact them.

— Anonymous

Verified review (1514953) Review left 5 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance? Extremely likely
How satisfied are you with the service/advice you received? 5 out of 5 stars
How satisfied are you with the policy that was recommended? 5 out of 5 stars
Did you understand the product that was recommended and was it properly explained? Yes
Would you recommend Magnet Insurance to your family and friends? Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance? Yes
Overall how would you rate your dealings Magnet Insurance? 5 out of 5 stars

Review from Google

5 out of 5 stars
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easy , very easy

— zafar mahmood

T37127 Review left 5 years ago
This review complies with Google's policies.

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— N&L

T33702 Review left 5 years ago
This review complies with Google's policies.

Good service, good value.

5 out of 5 stars
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Covered all items requested, including electric bike and valuables, good clear communication on phone and good price. Continued for another year as minimal price increase.

— Colin M

Verified review (1514784) Review left 5 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance? Likely
How satisfied are you with the service/advice you received? 5 out of 5 stars
How satisfied are you with the policy that was recommended? 5 out of 5 stars
Did you understand the product that was recommended and was it properly explained? Yes
Would you recommend Magnet Insurance to your family and friends? Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance? Yes
Overall how would you rate your dealings Magnet Insurance? 5 out of 5 stars

Very Helpful

4 out of 5 stars
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I spoke with John and Jade who were able to answer my questions and provide me with the information I required. Their manner was professional, efficient and friendly. The outcome was above my expectations.

— Michael B

Verified review (1514767) Review left 5 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance? Extremely likely
How satisfied are you with the service/advice you received? 4 out of 5 stars
How satisfied are you with the policy that was recommended? 5 out of 5 stars
Did you understand the product that was recommended and was it properly explained? Yes
Would you recommend Magnet Insurance to your family and friends? Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance? Yes
Overall how would you rate your dealings Magnet Insurance? 4 out of 5 stars

Excellent Customer Service

5 out of 5 stars
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I asked for a paper copy and got positive answer within the day.

— Angela A

Verified review (1514762) Review left 5 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance? Extremely likely
How satisfied are you with the service/advice you received? 5 out of 5 stars
How satisfied are you with the policy that was recommended? 5 out of 5 stars
Did you understand the product that was recommended and was it properly explained? Yes
Would you recommend Magnet Insurance to your family and friends? Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance? Yes
Overall how would you rate your dealings Magnet Insurance? 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— David Burton

T37128 Review left 5 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Cat H-P

T37129 Review left 5 years ago
This review complies with Google's policies.

House insurance at a reasonable price

4 out of 5 stars
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Magnet are not known for insurance, more for kitchens. But they are very competitive price wise. Time will tell I suppose.

— David W

Verified review (1514178) Review left 5 years ago
This review was collected via email feedback service.

Reply from Magnet Insurance Services Ltd

Magnet Insurance are not connected to Magnet Kitchens. We are a separate legal entity.
Would you purchase another product through Magnet Insurance? Extremely likely
How satisfied are you with the service/advice you received? 5 out of 5 stars
How satisfied are you with the policy that was recommended? 4 out of 5 stars
Did you understand the product that was recommended and was it properly explained? Yes
Would you recommend Magnet Insurance to your family and friends? Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance? Yes
Overall how would you rate your dealings Magnet Insurance? 4 out of 5 stars

Review from Google

5 out of 5 stars
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My experience of Magnet and it’s staff at both initiating the policy and at renewal was to find them always efficient, informative and effective. Their premiums were also very competitive. I would highly recommend them.

— Sian Harrison

T37130 Review left 5 years ago
This review complies with Google's policies.

Reply from Magnet Insurance Services Ltd

Thanks for your positive feedback.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Rachel Chalmers

T37131 Review left 5 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Peter Mcallister

T37132 Review left 5 years ago
This review complies with Google's policies.

Renewal Quote

4 out of 5 stars
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I am an existing customer and have not made any claims in the last 15 years.
My renewal quote was much higher than the previous year and slightly higher than what my quote with Magnet was on Comparison Sites.
That cannot be right, can it ?

— Anonymous

Verified review (1513485) Review left 5 years ago
This review was collected via email feedback service.

Reply from Magnet Insurance Services Ltd

Often Insurers/insurance providers do offer better deals to new customers to win new business but Magnet Insurance don't believe this is fair. Our approach is the exact opposite. We charge our existing customers less than new customers based upon same risk details. It may only be a very small difference but the premium will be lower. We suspect the difference you have experienced is because the risk details differ between each quote. We are happy to investigate further if you can supply your details to: [email protected]
Would you purchase another product through Magnet Insurance? Extremely likely
How satisfied are you with the service/advice you received? 4 out of 5 stars
How satisfied are you with the policy that was recommended? 5 out of 5 stars
Did you understand the product that was recommended and was it properly explained? Yes
Would you recommend Magnet Insurance to your family and friends? Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance? Yes
Overall how would you rate your dealings Magnet Insurance? 4 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Stewart Digance

T37133 Review left 5 years ago
This review complies with Google's policies.

Home insurance quote

5 out of 5 stars
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The person at the other end was extremely professional and knew exactly what they were doing. This was a very speedy and positive experience for me that led me to purchase the policy. The price quoted was reasonable.

— Anonymous

Verified review (1513457) Review left 5 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance? Extremely likely
How satisfied are you with the service/advice you received? 5 out of 5 stars
How satisfied are you with the policy that was recommended? 5 out of 5 stars
Did you understand the product that was recommended and was it properly explained? Yes
Would you recommend Magnet Insurance to your family and friends? Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance? Yes
Overall how would you rate your dealings Magnet Insurance? 5 out of 5 stars

Policy renewal

5 out of 5 stars
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Having received my renewal invitation, I checked on a cost comparison site. Magnet came out a slightly cheaper price but after speaking to your office it was clear that I needed a better cover. Your adviser was very professional and helpful and I went ahead with a renewal, which was at considerable less cost than last year.

— Anonymous

Verified review (1513456) Review left 5 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance? Extremely likely
How satisfied are you with the service/advice you received? 5 out of 5 stars
How satisfied are you with the policy that was recommended? 5 out of 5 stars
Did you understand the product that was recommended and was it properly explained? Yes
Would you recommend Magnet Insurance to your family and friends? Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance? Yes
Overall how would you rate your dealings Magnet Insurance? 5 out of 5 stars

Review from Google

4 out of 5 stars
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A reduction in my premium relative to the first year meant that for the first time in - decades? - I did not change insurer at renewal.

— Anne Tropper

T37134 Review left 5 years ago
This review complies with Google's policies.

A Very Professional Service

5 out of 5 stars
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Magnet searches for and achieves fair prices for home insurance that is easily understood - including clarity on any applicable limitations to the cover which is important.

A slick service that flags-up what needs to be done and by when very well.

No improvements come to mind.

— Anonymous

Verified review (1513262) Review left 5 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance? Extremely likely
How satisfied are you with the service/advice you received? 5 out of 5 stars
How satisfied are you with the policy that was recommended? 5 out of 5 stars
Did you understand the product that was recommended and was it properly explained? Yes
Would you recommend Magnet Insurance to your family and friends? Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance? Yes
Overall how would you rate your dealings Magnet Insurance? 5 out of 5 stars

House insurance

5 out of 5 stars
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Excellent service from the customer service lady I spoke to.

— Janice W

Verified review (1513169) Review left 5 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance? Extremely likely
How satisfied are you with the service/advice you received? 5 out of 5 stars
How satisfied are you with the policy that was recommended? 5 out of 5 stars
Did you understand the product that was recommended and was it properly explained? Yes
Would you recommend Magnet Insurance to your family and friends? Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance? Yes
Overall how would you rate your dealings Magnet Insurance? 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Ann Greslow

T33710 Review left 5 years ago
This review complies with Google's policies.