Excellent service, the policy was set up quickly and easily. I have no complaints whatsoever.
— Anonymous
Verified review (2258766)
Review left 10 months ago
This review was collected via email feedback service.
Overall how would you rate your dealings Magnet Insurance?
Model railway exhibition insurance
Once again our railway club has applied to Magnet for our event insurance. This was set by phone call and was arranged quickly and easily using card payment. An email was promptly received confirming the policy and paper copy was received within a few days.
— Anonymous
Verified review (2258597)
Review left 10 months ago
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Overall how would you rate your dealings Magnet Insurance?
Review from Google
They are helpful nice polite.
— DAVID KEADY
T300401
Review left 11 months ago
This review complies with Google's policies.
Review from Google
Clear information sent and easy to respond, thank you
— Philip Reynolds
T298334
Review left 11 months ago
This review complies with Google's policies.
Review from Google
I was pleased with my dealings with Magnet Insurance Services. Staff polite and mail despatched very promptly. Rather surprised, that despite my telephone call to advise that L. Lewendon was no longer our Treasurer, you sent him this questionnaire. You did, however send me the Policy.
— Peter Boyce
T297995
Review left 11 months ago
This review complies with Google's policies.
SCM Org Insurance renewal
Always very helpful and easy to deal with.
— Anonymous
Verified review (2248581)
Review left 11 months ago
This review was collected via email feedback service.
Overall how would you rate your dealings Magnet Insurance?
Model Railway Insurance renewal
I renewed our Model Railway insurance online this year. Very straightforward. Thank you.
— Denis J
Verified review (2248334)
Review left 11 months ago
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Simple and straightforward
The renewal detail sent by email, along with a click link to actually process the renewal, made the whole process very simple and straightforward. I wish all insurance renewals were this simple!
— Anonymous
Verified review (2245200)
Review left 11 months ago
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Great service from Ben
Couldn’t fault Ben, he went through everything with me and made it a simple decision for me to go ahead with my policy.
— Taff B
Verified review (2244199)
Review left 11 months ago
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Review from Google
Very reasonable price and easy to renew
— David Brian
T292946
Review left 11 months ago
This review complies with Google's policies.
Excellent
Reminded by letter and phoned immediately to re-insure. No problem, hassle free.
— Anonymous
Verified review (2240270)
Review left 11 months ago
This review was collected via email feedback service.
Overall how would you rate your dealings Magnet Insurance?
Simple
So simple. Just rung up, and all done within 5 minutes. All the cover I needed, done!
— Robert N
Verified review (2236743)
Review left 1 year ago
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Overall how would you rate your dealings Magnet Insurance?
Review of Magnet Insurance Services
As the Secretary of Somerset Railway Modellers Club I have dealt with Magnet to insure both our clubroom and our annual exhibition for several years. They have always been unfailingly helpful, and have dealt with my enquiries promptly. Arranging and paying for the necessary cover has been easy and stress free.
— Anonymous
Verified review (2233563)
Review left 1 year ago
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Overall how would you rate your dealings Magnet Insurance?
Magnet Insurance Services
Insurance around the home and additional items, vehicles etc, is essential. The service provided by Fish as always is excellent. Friendly and helpful telephone staff which makes the job of renewal much easier and straightforward. Many thanks and God Bless!
— Anonymous
Verified review (2231333)
Review left 1 year ago
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Overall how would you rate your dealings Magnet Insurance?
Magnet Insurance
A friendly, helpful company to deal with, as always.
— The S
Verified review (2225165)
Review left 1 year ago
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Overall how would you rate your dealings Magnet Insurance?
Societies Combined Insurance
Straightforward policy, easy to renew
— Anonymous
Verified review (2225018)
Review left 1 year ago
This review was collected via email feedback service.
Overall how would you rate your dealings Magnet Insurance?
Service beyond measure
I can highly recommend Magnet Insurance Services. The staff are friendly, efficient and professional. Everything is explained fully. You are completely kept informed via e mail and hard copy and they are always at the end of the phone. In my experience I have dealt with Tony and Ruth, both have carried out exactly what they said they would do, very promptly, nothing was too much trouble. Thank you Magnet Insurance.
— G O
Verified review (2223443)
Review left 1 year ago
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Critical feedback
(a) I dislike receiving important documents such as renewal notifications by E-mail. (b) Unnecessary "reminders" are irritating.
— John P
Verified review (2221961)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Magnet Insurance Services Ltd
Thank you for your review and your feedback. We've noted your file to send correspondence by post moving forwards. We apologise for any frustration caused by our reminder proceedures. Our internal process is automatically set up to send 1 renewal reminder 7 days before a policy is due, if we haven't heard back from a client in case the renewal invitation hasn't been recieved. Unfortunately this is something we can't change but we appreciate your comments.
Overall how would you rate your dealings Magnet Insurance?
Quick Renewal
The system is quicker than phoning and speaking to someone, which is still an option if you have a query or need to make alterations to your cover. It is of course open 24 hours a day so insurance renewal can be done when it is convenient for you.
— Anonymous
Verified review (2220190)
Review left 1 year ago
This review was collected via email feedback service.
Overall how would you rate your dealings Magnet Insurance?
Insurance renewal
The whole experience was easy and seamless. The policy was well explained and simple to renew
— Anonymous
Verified review (2217984)
Review left 1 year ago
This review was collected via email feedback service.
Overall how would you rate your dealings Magnet Insurance?