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Magnet Insurance Services Ltd

Newark Beacon, Cafferata Way, Newark, NG24 2TN

Excellent rating from 1236 reviews

5 out of 5 stars

+ 268 reviews from Google 1504 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Very easy to renew and competitively priced, makes a change from price hikes for loyalty.

— Gary Turner

T55163 Review left 6 years ago
This review complies with Google's policies.

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— brian stephenson

T55164 Review left 6 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Eileen Preston

T55165 Review left 6 years ago
This review complies with Google's policies.

House insurance

4 out of 5 stars
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A seemless process and a good quote, enabled me to select Magnet as my home insurer.

— Anonymous

Verified review (1500220) Review left 6 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance? Likely
How satisfied are you with the service/advice you received? 5 out of 5 stars
How satisfied are you with the policy that was recommended? 4 out of 5 stars
Did you understand the product that was recommended and was it properly explained? Yes
Would you recommend Magnet Insurance to your family and friends? Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance? Yes
Overall how would you rate your dealings Magnet Insurance? 4 out of 5 stars
Please tick any other insurance policies you have which we could help you with:

Holiday home Ins

4 out of 5 stars
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Good cover at a reasonable price.

— Anonymous

Verified review (1500214) Review left 6 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance? Likely
How satisfied are you with the service/advice you received? 4 out of 5 stars
How satisfied are you with the policy that was recommended? 4 out of 5 stars
Did you understand the product that was recommended and was it properly explained? Yes
Would you recommend Magnet Insurance to your family and friends? Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance? Yes
Overall how would you rate your dealings Magnet Insurance? 4 out of 5 stars
Please tick any other insurance policies you have which we could help you with:

Excellent value

5 out of 5 stars
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If the service is as good as the person that I talked to on the phone I look forward to a long and happy relationship with Magnet.

— John B

Verified review (1500205) Review left 6 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance? Extremely likely
How satisfied are you with the service/advice you received? 5 out of 5 stars
How satisfied are you with the policy that was recommended? 5 out of 5 stars
Did you understand the product that was recommended and was it properly explained? Yes
Would you recommend Magnet Insurance to your family and friends? Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance? Yes
Overall how would you rate your dealings Magnet Insurance? 5 out of 5 stars
Please tick any other insurance policies you have which we could help you with:

Review from Google

4 out of 5 stars
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Good price. Efficient website process.

— Edwin McIntosh

T55166 Review left 6 years ago
This review complies with Google's policies.

Reply from Magnet Insurance Services Ltd

Thank you

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— barry Shelley

T55167 Review left 6 years ago
This review complies with Google's policies.

Very helpful

5 out of 5 stars
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When I first called and spoke with Olivia Bound she was extremely helpful and efficient. The confirmation of my quote arrived within minutes and was exactly what I needed. Bearing in mind we are all in very strange times I think the service I received was excellent and I would recommend Magnet to friends. When I called Olivia to confirm and pay my policy documents arrived immediately. Very impressive.

— Anonymous

Verified review (1500199) Review left 6 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance? Extremely likely
How satisfied are you with the service/advice you received? 5 out of 5 stars
How satisfied are you with the policy that was recommended? 5 out of 5 stars
Did you understand the product that was recommended and was it properly explained? Yes
Would you recommend Magnet Insurance to your family and friends? Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance? Yes
Overall how would you rate your dealings Magnet Insurance? 5 out of 5 stars
Please tick any other insurance policies you have which we could help you with:

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Jeff Hammond

T55168 Review left 6 years ago
This review complies with Google's policies.

Easy to take out house and contents insurance.

5 out of 5 stars
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I found the experience of taking out a buildings and contents policy to be a stress free and a pleasing experience whilst using on line Magnet insurance Services Ltd.
I did not renew with my long time insurers Castle Cover as they have handed my policy to Rias, who wanted to charge me an extra £20, just to enact the transfer and renewal. Hence, they lost my business. The procedure was clear and straight forward when applying via Magnet Services and long may it continue.

— Leslie J

Verified review (1500156) Review left 6 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance? Extremely likely
How satisfied are you with the service/advice you received? 5 out of 5 stars
How satisfied are you with the policy that was recommended? 5 out of 5 stars
Did you understand the product that was recommended and was it properly explained? No
Would you recommend Magnet Insurance to your family and friends? Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance? Yes
Overall how would you rate your dealings Magnet Insurance? 5 out of 5 stars
Please tick any other insurance policies you have which we could help you with: Model Railway Insurance

You were there when I was looking

5 out of 5 stars
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First port of call should be PEOPLE not automated responses. The person I spoke to knew her product and was very helpful in helping me get the cover I needed. She was brilliant.

Thank you. I have no experience of dealing with the policy yet so cant really comment, although I am satisfied with what I think Ive got!

— Sandra H

Verified review (1500077) Review left 6 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance? Extremely likely
How satisfied are you with the service/advice you received? 5 out of 5 stars
How satisfied are you with the policy that was recommended? 4 out of 5 stars
Did you understand the product that was recommended and was it properly explained? Yes
Would you recommend Magnet Insurance to your family and friends? Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance? Yes
Overall how would you rate your dealings Magnet Insurance? 5 out of 5 stars
Please tick any other insurance policies you have which we could help you with:

Great service!

5 out of 5 stars
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I was very impressed after finding Magnet through an online search. My request was dealt with quickly and I received a very good quote which I went with after checking a few details.

— Anonymous

Verified review (1499899) Review left 6 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance? Extremely likely
How satisfied are you with the service/advice you received? 5 out of 5 stars
How satisfied are you with the policy that was recommended? 5 out of 5 stars
Did you understand the product that was recommended and was it properly explained? Yes
Would you recommend Magnet Insurance to your family and friends? Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance? Yes
Overall how would you rate your dealings Magnet Insurance? 5 out of 5 stars
Please tick any other insurance policies you have which we could help you with: Landlords Insurance

Home and contents insurance

5 out of 5 stars
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Very good service during initial purchase process. Hard copy docs received as requested thank you.

— Anonymous

Verified review (1499786) Review left 6 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance? Likely
How satisfied are you with the service/advice you received? 5 out of 5 stars
How satisfied are you with the policy that was recommended? 5 out of 5 stars
Did you understand the product that was recommended and was it properly explained? Yes
Would you recommend Magnet Insurance to your family and friends? Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance? Yes
Overall how would you rate your dealings Magnet Insurance? 5 out of 5 stars
Please tick any other insurance policies you have which we could help you with:

Insce

4 out of 5 stars
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Initial booking was simple and straightforward. I booked my home insurance. But then was pestered with requests to download policy attachments. Unnecessarily as I had transferred attachment safely to my desktop

— Anonymous

Verified review (1499757) Review left 6 years ago
This review was collected via email feedback service.

Reply from Magnet Insurance Services Ltd

Thank you for your review but we only send a reminder after 5 days and if the policy documents have not been downloaded after 10 days, then we email the policy as an attachment because it's very important that policyholders check and read the insurance terms and conditions of the policy.
Would you purchase another product through Magnet Insurance? Extremely likely
How satisfied are you with the service/advice you received? 4 out of 5 stars
How satisfied are you with the policy that was recommended? 5 out of 5 stars
Did you understand the product that was recommended and was it properly explained? Yes
Would you recommend Magnet Insurance to your family and friends? Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance? Yes
Overall how would you rate your dealings Magnet Insurance? 4 out of 5 stars
Please tick any other insurance policies you have which we could help you with:

As requested

5 out of 5 stars
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Review as requested, everything as expected from on line insurer, I would question taking immediate payment well in advance I understand this probably is part of the contract but it should add additional cover to make up the extra time you have had payment for.

— Anonymous

Verified review (1499744) Review left 6 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance? Likely
How satisfied are you with the service/advice you received? 5 out of 5 stars
How satisfied are you with the policy that was recommended? 5 out of 5 stars
Did you understand the product that was recommended and was it properly explained? Yes
Would you recommend Magnet Insurance to your family and friends? Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance? Yes
Overall how would you rate your dealings Magnet Insurance? 4 out of 5 stars
Please tick any other insurance policies you have which we could help you with:

Hello people hope you’re well

5 out of 5 stars
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At this time of lock down you're doing very well indeed.
Regards

— Richard W Richard W works at Gasline as Plumber

Verified review (1499727) Review left 6 years ago
This review was collected via email feedback service.
Would you purchase another product through Magnet Insurance? Extremely likely
How satisfied are you with the service/advice you received? 5 out of 5 stars
How satisfied are you with the policy that was recommended? 5 out of 5 stars
Did you understand the product that was recommended and was it properly explained? Yes
Would you recommend Magnet Insurance to your family and friends? Yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance? Yes
Overall how would you rate your dealings Magnet Insurance? 5 out of 5 stars
Please tick any other insurance policies you have which we could help you with: Home Insurance

A thank you to Tom Sherif

5 out of 5 stars
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As an older person I was delighted to be dealt with by you employee Tom Sheeif. He took plenty of time to explain everything to me.
Having had unsatisfactory dealing with another company his help took a lot of worry off my shoulders.
Please could you please pass on my appreciation to Mr Sherif on my behalf thank you.

— Jacqueline W

Verified review (1499243) Review left 6 years ago
This review was collected via online systems.

Reply from Magnet Insurance Services Ltd

Thank you for such positive feedback. I have relayed your appreciation to Tom. Regards, Managing Director
Would you purchase another product through Magnet Insurance? Extremely likely
How satisfied are you with the service/advice you received? 5 out of 5 stars
How satisfied are you with the policy that was recommended? 5 out of 5 stars
Did you understand the product that was recommended and was it properly explained? yes
Would you recommend Magnet Insurance to your family and friends? yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes
Overall how would you rate your dealings Magnet Insurance? 5 out of 5 stars
Please tick any other insurance policies you have which we could help you with:

Received email to say I had not downloaded my documents

4 out of 5 stars
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Replied to email to say I was in self isolation for 12 weeks with no access to a printer. Had a reply to say they would be sent out in the next few days.

— Carole T

Verified review (1499221) Review left 6 years ago
This review was collected via online systems.
Would you purchase another product through Magnet Insurance? Extremely likely
How satisfied are you with the service/advice you received? 5 out of 5 stars
How satisfied are you with the policy that was recommended? 3 out of 5 stars
Did you understand the product that was recommended and was it properly explained? yes
Would you recommend Magnet Insurance to your family and friends? yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes
Overall how would you rate your dealings Magnet Insurance? 5 out of 5 stars
Please tick any other insurance policies you have which we could help you with:

New policy

5 out of 5 stars
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Needed to call customer service due to some ambiguity in special endorsements. Prompt response, very helpful team member. New policy so unable to recommend or otherwise as yet. Appears to be good value for money.

— Anonymous

Verified review (1499179) Review left 6 years ago
This review was collected via online systems.
Would you purchase another product through Magnet Insurance? Neither likely nor unlikely
How satisfied are you with the service/advice you received? 5 out of 5 stars
How satisfied are you with the policy that was recommended? 5 out of 5 stars
Did you understand the product that was recommended and was it properly explained? yes
Would you recommend Magnet Insurance to your family and friends? yes
Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes
Overall how would you rate your dealings Magnet Insurance? 5 out of 5 stars
Please tick any other insurance policies you have which we could help you with: Home Insurance