Magnet Insurance Services Ltd

Good customer service

We liked the fact that you did not just renew the insurance, you sent me details and were very good about noting our calls on your system so that it could be seen by any advisor that picked up the phone to us next time.
Good customer service goes a long way.

— Hamilton G

Verified review (1391774) Review left 6 years ago
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Would you purchase another product through Magnet Insurance? Extremely likely

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Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

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Great value, easy to understand

Great value, easy to understand and excellent customer service.

— Anonymous

Verified review (1391636) Review left 6 years ago
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Would you purchase another product through Magnet Insurance? Extremely likely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

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Clear communication throughout

Straightforward communication from start to finish. Including on line renewal action. Documents arrived promptly

— Anonymous

Verified review (1391446) Review left 6 years ago
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Would you purchase another product through Magnet Insurance? Likely

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Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

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Very helpful and courteous

We were very pleased with the service we received from Magnet insurance. We spoke with Aiden on the telephone and found him very helpful and courteous.

— Anonymous

Verified review (1391261) Review left 6 years ago
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Would you purchase another product through Magnet Insurance? Extremely likely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

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Straight forward

Good deal for all of our extras.

— Kate W

Verified review (1391228) Review left 6 years ago
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Would you purchase another product through Magnet Insurance? Likely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

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Good customer service

Good customer service, changed and renewed with no hassle.

— Graham C

Verified review (1389927) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Extremely likely

How satisfied are you with the service/advice you received?

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Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

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Great service

This company came first on a price comparison site and it ticked all the boxes and was much cheaper than my previous insurance company.

— Anonymous

Verified review (1389648) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Extremely likely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

Overall how would you rate your dealings Magnet Insurance?

Please tick any other insurance policies you have which we could help you with: Home Insurance

Very easy to arrange cover

Very easy to arrange cover for a Grade II listed property. Knowledgeable person who dealt with call.

— Stephen D

Verified review (1389153) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Likely

How satisfied are you with the service/advice you received?

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Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

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Great service

I always find Magnet insurance staff very helpful. Great service, thanks.

— Dave C

Verified review (1387551) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Extremely likely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

Overall how would you rate your dealings Magnet Insurance?

Please tick any other insurance policies you have which we could help you with: Home Insurance, Landlords Insurance

Simple and fast

Excellent. Once redirected to Magnet Insurance Services, completion of insurance policy was simple and fast.

— Anonymous

Verified review (1387550) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Extremely likely

How satisfied are you with the service/advice you received?

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Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

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Magnet Insurance Services

Excellent service.

— Anonymous

Verified review (1386374) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Extremely likely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

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Helpful information

Helpful information re renewal and very easy to understand.

— Anonymous

Verified review (1386298) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Likely

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How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? no

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

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Contact experience

Having used Magnet for a few years, they have always given excellent service for all their products. However, I have no experience of claims!

— Anonymous

Verified review (1384672) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Extremely likely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

Overall how would you rate your dealings Magnet Insurance?

Please tick any other insurance policies you have which we could help you with: Home Insurance, Non Standard Homes

Very helpful

Very helpful service that was extremely prompt, gave sound advice and provided a named advisor I could contact. Would happily recommend.

— Jamie M

Verified review (1384625) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Extremely likely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

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All seems Fine Thus Far

So far I’ve transferred to Magnet without issue. Not got any experience of their capabilities in any other way.

— Anonymous

Verified review (1384624) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Likely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

Overall how would you rate your dealings Magnet Insurance?

Please tick any other insurance policies you have which we could help you with: Home Insurance, Non Standard Homes

Window locks and security

I was disappointed by the tone of the introductory letter, that you were threatening to void responsibility over window locks not being present when where this is the case we had window grills in place.

— Ian A

Verified review (1384616) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Neither likely nor unlikely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? no

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Friendly and professional

Very friendly and professional service, from Matt.

— Anonymous

Verified review (1381293) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Extremely likely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

Overall how would you rate your dealings Magnet Insurance?

Please tick any other insurance policies you have which we could help you with: Home Insurance

Magnet Insurance Services

Excellent. Typical for Newark!

— Gordon J

Verified review (1380820) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Extremely likely

How satisfied are you with the service/advice you received?

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Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

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Magnet was the best

Tried many other insurance services: Magnet was the best in terms of ease and efficiency of service and value. Would happily recommend to anyone having building work done on their home.

— Anonymous

Verified review (1380440) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Extremely likely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

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Excellent, professional and personal service

Excellent, professional and personal service. I contacted Magnet to see if they could help me manage my elderly father’s home insurance. Everything went smoothly and nothing was too much. Each member of staff I spoke with was helpful and guided me through the process.

— Anonymous

Verified review (1380415) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Extremely likely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

Overall how would you rate your dealings Magnet Insurance?

Please tick any other insurance policies you have which we could help you with: Home Insurance