Magnet Insurance Services Ltd

Helpful, patient and friendly

Very efficient, helpful, patient and friendly.

— Anonymous

Verified review (1372333) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Extremely likely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

Overall how would you rate your dealings Magnet Insurance?

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Excellent from start to finish

The whole renewal process was excellent from start to finish.

— Anonymous

Verified review (1371206) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Extremely likely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

Overall how would you rate your dealings Magnet Insurance?

Please tick any other insurance policies you have which we could help you with: Home Insurance, Travel Insurance

Polite, thorough

The man that helped me with the insurance was polite and thorough in his work.

— Sian P

Verified review (1368695) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Extremely likely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

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Great service, helpful staff

Great service, helpful staff just what we need insurance wise.

— Anonymous

Verified review (1367738) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Extremely likely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

Overall how would you rate your dealings Magnet Insurance?

Please tick any other insurance policies you have which we could help you with: Home Insurance

Dealt with my query very well

Requested a callback which happened within minutes. Nice young man rang me, dealt with my query very well.

— Philip C

Verified review (1367658) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Extremely likely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

Overall how would you rate your dealings Magnet Insurance?

Please tick any other insurance policies you have which we could help you with: Travel Insurance

So nice to talk to

I hadn't filled in the form online correctly so had to telephone you. I spoke to Tony, who was delightful and extremely helpful. He corrected my mistakes and was so nice to talk to!

— Helena M Helena M works at Bath Spa University as Receptionist

Verified review (1366576) Review left 7 years ago
This review was collected via online systems.

Would you purchase another product through Magnet Insurance? Extremely likely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

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Good competitive price

Good competitive price. Ease of renewal.

— Anonymous

Verified review (1366236) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Neither likely nor unlikely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

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Would recommend

The company identified my home insurance was not sufficient for a rebuild cost. The representative emailed me and helped me through process and was really helpful. My insurance now covers me appropriately for all issues that may arise at an appropriate level of cover.

— Anonymous

Verified review (1365788) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Extremely likely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

Overall how would you rate your dealings Magnet Insurance?

Please tick any other insurance policies you have which we could help you with: Home Insurance

Would thoroughly recommend them

Excellent. Would thoroughly recommend them. They went that extra mile to get me the right insurance for my circumstances.

— Anonymous

Verified review (1365421) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Extremely likely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

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Magnet Insurance Services

Very clear and helpful.

— Susan H

Verified review (1288676) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Extremely likely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

Overall how would you rate your dealings Magnet Insurance?

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Holiday Home Insurance

I had already spoken to three companies after searching on Moneysupermarket and Quotzone and had not felt impressed or reassured. Gina at Magnet on the other hand was helpful, professional and able to deal with the issues I raised. Thank you.

— Thomas H

Verified review (1288609) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Extremely likely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

Overall how would you rate your dealings Magnet Insurance?

Please tick any other insurance policies you have which we could help you with: Travel Insurance

Home insurance

Competitive prices and an understanding of policy requirements and under written by a well known insurer.

— Malcolm L

Verified review (1288528) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Extremely likely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

Overall how would you rate your dealings Magnet Insurance?

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Magnet Insurance Services

Good value.

— Julian H

Verified review (1288515) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Neither likely nor unlikely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

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Communication is excellent

Communication is excellent, leading to a swift handling of my query.

— Anonymous

Verified review (1288497) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Likely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

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Good price

This was the best price and cover I found on a review site and the information asked was relevant. I hope they do not up the price next year for me thinking they have me as a customer now. If the price is too high I always switch.

— Anonymous

Verified review (1288496) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Neither likely nor unlikely

How satisfied are you with the service/advice you received?

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Did you understand the product that was recommended and was it properly explained? no

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

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Insurance From Magnet Insurance Services

Found them very helpful and work with me to ensure we had the correct policy for our building. Help understand the difference the insurance makes when you have multiple flats in which some are let.

— Somerlea L

Verified review (1287290) Review left 7 years ago
This review was collected via online systems.

Would you purchase another product through Magnet Insurance? Extremely likely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

Overall how would you rate your dealings Magnet Insurance?

Please tick any other insurance policies you have which we could help you with: Home Insurance

Excellent price

Excellent price and features.

— Mildred B

Verified review (1287279) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Extremely likely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

Overall how would you rate your dealings Magnet Insurance?

Please tick any other insurance policies you have which we could help you with: Home Insurance

Great telephone response

Excellent service.
Great telephone response, no long pre-recorded messages or endless menu options.
Very polite and courteous, able to answer my questions there and then.

— Martin W Martin W works at Whit-T-Chem Limited as Director

Verified review (1286658) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Extremely likely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

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Very helpful and good value

Very helpful and good value insurance.

— Anonymous

Verified review (1286407) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Neither likely nor unlikely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

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Exceptional Service

I am one of the first people to complain when I think things are not to par, so I like to also balance that out and ensure that when I have been provided with exceptional service from a company, that this should also be shared and key people within the organisation made aware of this. Matt Bradley has shown a diligence in securing us insurance that has been quite exceptional - head and shoulders above what I could have anticipated. He has stuck with it, not given and at every point in the engagement I was feeling that there was someone who shared as much emotionally in the endeavour as I did. I have already recommended one other person to come to Magnet because of Matt and would have no hesitation in doing so again with others. You have an extraordinary employee on your hands and if you did not know it before I hope you do now.

— J L

Verified review (1285408) Review left 7 years ago
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Would you purchase another product through Magnet Insurance? Extremely likely

How satisfied are you with the service/advice you received?

How satisfied are you with the policy that was recommended?

Did you understand the product that was recommended and was it properly explained? yes

Would you recommend Magnet Insurance to your family and friends? yes

Do you feel that you were treated fairly in your dealings with Magnet Insurance? yes

Overall how would you rate your dealings Magnet Insurance?

Please tick any other insurance policies you have which we could help you with: