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Macbeth Insurance Brokers & Financial Services

Three Waterside Drive, Arlington Business Park, Theale, Reading, RG7 4SW

Excellent rating from 645 reviews

5 out of 5 stars

+ 219 reviews from Google 864 total reviews

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Latest Reviews by Working Feedback

Property Owners

4 out of 5 stars
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I have dealt with Matt for a few years now, he is unfailingly friendly and efficient, a good advertisement for the company.

— Terry

Verified review (1640661) Review left 3 years ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

Cheers Terry, you are in great hands here with Matt.
Thank you for your continued business.
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 3 out of 5 stars
How did we do on the communication front? 4 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Review from Google

5 out of 5 stars
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Great renewal, Justin and Andrew clearly have an interest in the business ensuring policies placed address the risks we face.

— Andrew Price

T82078 Review left 3 years ago
This review complies with Google's policies.

Reply from Macbeth Insurance Brokers & Financial Services

Excellent. Thank you. Making sure the business is properly protected is our primary objective and we can't do that without taking an interest in it! Thanks for the five stars. :)

Review from Google

5 out of 5 stars
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Excellent service and prompt replies to any queries. Also very polite reminders to us when needed! All in all, a very good company to deal with, particularly Carl.

— Mike and Jane OLeary

T82055 Review left 3 years ago
This review complies with Google's policies.

Reply from Macbeth Insurance Brokers & Financial Services

You must have got Carl on a good day! :) We jest, Carl and the entire Private Client team do a fantastic job all year round. Gentle and polite reminders regarding upcoming renewals and requests for information are a common task, but one we always take care of in a professional manner. Thanks for the 5 star feedback. #customerservice

Review from Google

5 out of 5 stars
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We are dealing with Macbeth Insurance for about 20 years and found no fault on them.
I always have high respect with Macbeth and the staff who deals with.
I would highly recommend Macbeth for a better price and high class service.

— Anton Fernando

T81871 Review left 3 years ago
This review complies with Google's policies.

Reply from Macbeth Insurance Brokers & Financial Services

That's great to hear, thank you very much for your continued business Anton, it is appreciated.

Very Efficient Insurance Brokerage

5 out of 5 stars
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The service I received from Macbeth was brilliant. I was very late in renewing my policy and Rachel at Macbeths was able to obtain competitive quotes in a very quick timeframe. The policy was well explained to me - all was explained very clearly in language that an insurance novice could easily understand. She was friendly, honest and very useful to deal with. I would strongly recommend them to friends and family. The made the whole process of changing insurance brokers and insurance policies very simple. Macbeths have since kept in touch with me to provide reminders and prompts to ensure I am complying with points that need to be actioned on my side. It is very helpful!

— Natasha

Verified review (1636561) Review left 3 years ago
This review was collected via online systems.

Reply from Macbeth Insurance Brokers & Financial Services

All part of the Macbeth 5 star service. Thank you for such a positive review!!
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Combined Liability

4 out of 5 stars
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Excellent service.

— Anonymous

Verified review (1635907) Review left 3 years ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

Thank you for your feedback, it's always great to hear what a excellent job we do!
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 3 out of 5 stars
Did we handle your requirement in a timely fashion? 3 out of 5 stars
How did we do on the communication front? 3 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Review from Google

5 out of 5 stars
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Macbeth Insurance Brokers have been providing our insurance cover for many years and we have always found them to be excellent in the service they give.

— Denise Jay

T79994 Review left 3 years ago
This review complies with Google's policies.

Reply from Macbeth Insurance Brokers & Financial Services

We've noticed a number of long time clients leaving us great feedback recently. That's testament to not only the service we provide today, but the service we have provided throughout the relationship. Thank you for the five stars and thank you for your continued business.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Paul H

T79969 Review left 3 years ago
This review complies with Google's policies.

Reply from Macbeth Insurance Brokers & Financial Services

Cheers Paul. Always good to get 5 stars! :)

Insurance broker review

5 out of 5 stars
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I had a super experience with Macbeth - my broker found a variety of quotes to meet my financial needs. She listened to all of my requests and gave a thorough reply. Super service.

— Anonymous

Verified review (1635402) Review left 3 years ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

Fantastic! Its always great to hear what a super job our brokers continue to provide.
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 4 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Super efficient

5 out of 5 stars
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Super efficient "one-stop-shop" for our business (and my personal) insurance requirements.

— Ranjeet Ranjeet works at Sripath Innovations Limited as Director

Verified review (1635196) Review left 3 years ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

Sometimes having everything under the same roof just makes things easier doesn't it. We are very grateful for your custom and for your kind words. Thank you very much.
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Review from Google

4 out of 5 stars
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Good at providing specialist insurance

— Simon Heyes

T79600 Review left 3 years ago
This review complies with Google's policies.

Reply from Macbeth Insurance Brokers & Financial Services

Thanks Simon.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Nadia Wassef

T79361 Review left 3 years ago
This review complies with Google's policies.

Reply from Macbeth Insurance Brokers & Financial Services

Thanks for the 5 stars Nadia. Much appreciated.

Building & Contents Renewal

5 out of 5 stars
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Excellent service. Would recommend and will use again.

— Anonymous

Verified review (1634410) Review left 3 years ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

Recommendations are always welcome! :) Thank you.
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

General Motor Breakdown Cover

5 out of 5 stars
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Very efficient company, all members of staff act speedily and with exact information required, no need to send a second round of questioning.

— Michelle Michelle works at Henry Turner (Machine Tools) Limited Trading As Turner Electronics

Verified review (1634390) Review left 3 years ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

Thanks Michelle. We do aim to keep the 'hassle' to a minimum and making sure the right level of cover in place is always the priority.
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Review from Google

4 out of 5 stars
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Macbeth staff are helpful, quick and efficient, and always a pleasure to deal with

— John Barry

T79362 Review left 3 years ago
This review complies with Google's policies.

Reply from Macbeth Insurance Brokers & Financial Services

Excellent, thanks John! Customer service is always at the heart of what we do and it's great to see it in action. :)

Review from Google

5 out of 5 stars
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5***** dealings recomended

— Aanal Vyas

T79332 Review left 3 years ago
This review complies with Google's policies.

Reply from Macbeth Insurance Brokers & Financial Services

Cheers Aanal. So is that a 10 star Google Review?! :)

Review from Google

5 out of 5 stars
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Excellent and helpful customer service

— Terence Jenkins

T79251 Review left 3 years ago
This review complies with Google's policies.

Reply from Macbeth Insurance Brokers & Financial Services

Thanks Terence. Always happy to help.

Excellent no nonsense service

5 out of 5 stars
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Everything is straight forward, minimal industry jargon and easy to follow.

— Atul

Verified review (1633931) Review left 3 years ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

Thanks Atul. Jargon can be pain for those not in the industry, so yes, we try to avoid it as much as we can and explain it where necessary.
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Review from Google

5 out of 5 stars
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Swift and efficient with helpful people and clear communications.

— Helen Blake

T79252 Review left 3 years ago
This review complies with Google's policies.

Reply from Macbeth Insurance Brokers & Financial Services

Fantastic, thanks for the feedback and the 5 stars Helen.

Review from Google

5 out of 5 stars
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excellent service!

— Tracey Meaney

T79219 Review left 3 years ago
This review complies with Google's policies.

Reply from Macbeth Insurance Brokers & Financial Services

Cheers Tracey, although we think you're a little biased!! :)