Verified review (1586677)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Great to hear - thank you!!
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Review from Google
Personal, thoughtful, efficient and professional. Shopped around and found us some good products with good deals.
— Catherine Rudd
T64184
Review left 4 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
That's brilliant! Thanks Catherine. Great to have you on board! :)
Commercial Vehicle renewal
Excellent service as usual.
Researched other insurers to ensure we has the best deal.
Thank you.
— Jane
Jane works at J P Winkworth Ltd as Accounts Manager
Verified review (1586671)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Jane, it's our pleasure.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Professionalism With Service At Its Core.
It's a pleasure to deal with the Macbeth team. Responses from them are fast, clear, well thought out and always on point. Over a period of years, my dealings with this pleasant group have consistently demonstrated that they maintain a solid grasp of complex technical issues, can offer practical solutions and wrap this in a culture of deeply embedded service. True professionals.
— Anonymous
Verified review (1583841)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Its always great to hear what a sterling job our brokers do. Thank you for taking the time to let us know and the 5 stars!
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Excellent service & good value
Macbeth’s take a proactive approach to finding the most appropriate policies before the renewal deadline and always provide prompt and comprehensive responses to any questions I have.
— Chris
Verified review (1582499)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Great to hear Chris, thank you for taking the time to let us know.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
No
Review from Google
This person left a star rating but no comment.
— Nathalie Houdret
T62755
Review left 4 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Nathalie. Always nice to get a 5 star Google review on a Friday morning! Have a great weekend.
Review from Google
I have used Macbeth Insurance for various clients and Huf Owners, Macbeth are extremely helpful and efficient. We had a claim for flood damage and Carl Sharp was on the ball, helping to ensure the claim was finalised and dealt with promptly. Highly recommended! This is how insurance SHOULD be.
— Sara Scott-Rivers
T62756
Review left 4 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Excellent! Thanks Sara, that's great to hear. We whole heartedly agree with you, this is how insurance should be!! :) Have a great weekend.
Review from Google
This person left a star rating but no comment.
— Shane Hollywood
T62619
Review left 4 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Shane. A 5 star Google review is always welcome! Hope you managed to have a relaxing festive break.
Excellent advice
Excellent advice and support from Macbeth. Researched the insurance market to help me get the correct tailored insurance package for my business.
— Gerry
Gerry works at Commercial Combined Package as KVM Health & Safety Consultant
Verified review (1579669)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Hi Gerry, hope you had a relaxing festive break! Thanks for the feedback.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
A refreshing change
A refreshing change from our normal annual renewal process which seemed to always leave us in a corner with no time to make changes .
— Paul
Paul works at Engineering And Construction as Hillcrest Engineering Instrumentation Limited
Verified review (1579639)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Yes, feeling cornered into making a decision is never the best. We make every effort to avoid that situation. Great to hear that you experienced a 'refreshing' change Paul! Thank you for letting us know.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Review from Google
Excellent people; I would highly recommend Macbeth's!
— Corinne Bridgeman
T62317
Review left 4 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you Corinne. We have excellent clients! :)
Very responsible and reliable
I was so impressed by the professionalism, respect for clients and efficiency of Matt at Macbeth insurance brokers who helped me find an insurance provider with all effort. Other broker companies I contacted previously did not pursue when the potential providers refused to give my business insurance but Matt carried on enquiring for me despite the difficulties. And he was quick in communications. With his efficiency and attention, my business was provided with insurance earlier than expected. I believe the whole team at Macbeth are as responsible and reliable as Matt so they really deserve ace reviews. Thank you to you all!
— Anonymous
Verified review (1579443)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Wow! That's amazing feedback. Congratulations to Matt and the team and thanks to you, whoever you are (!) for taking the time to let us know. #teammacbeth #aces
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Professional Service
Friendly experienced staff who gave me professional advice.
— Alan
Alan works at Commercial Loss Recovery
Verified review (1579406)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Can't say fairer than that. Thanks Alan.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Review from Google
No one has contacted me!!!!!!!!!!!!!!
— Nicholas Margolis
T62260
Review left 4 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers for the 5 stars Nicholas, always very much appreciated. Hope you're able to have a great festive break.
Review from Google
Catherine and Julia have been extremely supportive, professional and a pleasure to do business with
— Cheryl Smith
T62261
Review left 4 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
With total bias, we're happy to say that we have a great team! ;) Well done to Catherine and Julie in particular and thanks to you Cheryl for taking the time to leave us a great Google review. It is very much appreciated. #teammacbeth
Pofessional service working in my interest
Ring well before renewal needed so time to revise if necessary. Always feel looking for best deal for our particular needs. Friendly and professional service.
— Joy
Verified review (1578907)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Joy, the timings of renewals has been mentioned a few times recently. Leaving things until the last minute doesn't give much time to make sure the right level of cover is in place or that the best price has been sought. We make every effort to allow plenty of time to discuss an upcoming renewal.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Commercial property Renewal.
As usual MacBeth made contact in plenty of time with a comprehensive explanation and quote for our renewal.
We were advised to get an independent reassessment of valuation to ensure the cover offered was up to date and covered us in full in a worse case scenario.
Excellent communication and expertise throughout the whole process, thank you.
— Dave
Dave works at Commercial Loss Recovery as Rowanmoor Trustees Ltd
Verified review (1578621)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Dave, we take pride in offering a 5 star customer experience.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Efficient, personable, easy-going
Macbeth have been looking after me and a number of my clients for a few years now, having moved from a couple of local brokers & national insurers. Nothing is too much trouble, the premiums have always been very competitive, and I don't have to play the 'compare the meerkat' game at renewal like with most brokers/insurers. Couldn't be happier, and will continue to both use and recommend them.
— Tim
Tim works at Belvoir as Director
Verified review (1578608)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Tim its our absolute pleasure. It's always great to hear what great service our brokers continue to provide.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Seamless
Catherine Smith is always a pleasure to deal with and from the first time we took out our business insurance through Macbeth, every renewal has been seamless. Catherine also makes sure that we get the best deals. She is a credit your organisation and would be an asset to any business.
— Anonymous
Verified review (1578602)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Catherine is a very much valued member of the Macbeth team and she will be delighted with your comments. Thank you for taking time to send the recognition.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
No
Great!
I had very specific insurance needs and Carl could not have been more helpful, extremely knowledgeable and prompt replies to all my questions, would highly recommend.
— Anonymous
Verified review (1578593)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
You are in great hands with Carl. Thank you for the 5 star review.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
