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Macbeth Insurance Brokers & Financial Services

Three Waterside Drive, Arlington Business Park, Theale, Reading, RG7 4SW

Excellent rating from 645 reviews

5 out of 5 stars

+ 219 reviews from Google 864 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Service has been second to none, fantastic. Highly recommend.

— Jonny denton

T331594 Review left 7 months ago
This review complies with Google's policies.

Reply from Macbeth Insurance Brokers & Financial Services

Thank you for your positive 5 star review, it's very much appreciated.

The usual prompt and efficient service

5 out of 5 stars
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We have been with Macbeth and their predecessors for 18 years and the service has always been outstanding.

— Kevin Kevin works at Nixplay UK Ltd

Verified review (2303632) Review left 7 months ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

That's great to hear, thank you very much for your continued business Kevin, it is appreciated.
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Excellent and efficient service

5 out of 5 stars
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I've been dealing with Macbeth for 10 years and they are fantastic, reliable, and always on it!

— Anonymous

Verified review (2303625) Review left 7 months ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

Thank you for taking the time to leave your review and for your loyalty over the years. Great customer service is something we pride ourselves on, thank you!
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Excellent service

5 out of 5 stars
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We have now used Macbeths for a number of years for both our business and personal insurances. Catherine Smith is a credit to the company and is always a pleasure to speak to and works in an efficient manner. She always goes the extra mile for us.

— Nick Nick works at E V Hall (Farms) Ltd

Verified review (2303569) Review left 7 months ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

Thank you for taking the time to leave your review and for your loyalty over the years for your business and personal insurances. Great feedback for Catherine too who will be pleased to receive your comments.
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Review from Google

5 out of 5 stars
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Huge shout out to Pete at Macbeth Insurance Brokers & Financial Services – top class service from start to finish. He took the time to really understand our business and made sure we had the right cover in place. Made the whole process easy and gave us peace of mind. Wouldn’t go anywhere else. Highly recommend!

— Daniel Allwood

T331440 Review left 7 months ago
This review complies with Google's policies.

Reply from Macbeth Insurance Brokers & Financial Services

Thank you Daniel for your fantastic review and any potential recommendations - you are in very safe hands with Pete and he will be very pleased to receive your comments.

Good service

5 out of 5 stars
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Good, friendly and personal service and also saved us money.

— Rachel Rachel works at Holy Brook Associates Ltd

Verified review (2282604) Review left 8 months ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

Great feedback. Our advice and recommendations are tailored to suit your individual needs with the very best customer service.
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Review from Google

5 out of 5 stars
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Used for my own business. Good service, friendly and saved us money

— Rachel Eden

T319692 Review left 8 months ago
This review complies with Google's policies.

Reply from Macbeth Insurance Brokers & Financial Services

Thank you for your positive review, it's very much appreciated.

Review from Google

5 out of 5 stars
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Always receive exceptional service from the team at Macbeths - highly recommended.

— Mary Buzzing

T319693 Review left 8 months ago
This review complies with Google's policies.

Reply from Macbeth Insurance Brokers & Financial Services

Great to hear - many thanks for the 5 star review

Macbeth Insurance Brokers & Financial

5 out of 5 stars
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Macbeth Insurance Brokers & Financial

— Anonymous

Verified review (2282369) Review left 8 months ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

Thank you for the 5 stars
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Saved money, hassle and got us better cover

5 out of 5 stars
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We contacted Macbeth to ask them to review our business insurance and James our contact there has been helpful, proactive and managed to save us a substantial amount as well as getting us better cover and tidying up our policies. Have already recommended them to others!

— Rachel E Rachel E works at Holy Brook Accountants as Director

Verified review (2263623) Review left 10 months ago
This review was collected via online systems.

Reply from Macbeth Insurance Brokers & Financial Services

Thank you Rachel for your positive feedback and of course for already recommending us to others. Its great to hear that not only our approach to looking after our clients met with your approval but that we managed to make substantial savings too. Welcome aboard and we hope you will be with us for many years to come.
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

BikeHike - Motorcycle Collection and Deliveries

5 out of 5 stars
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As ever Anthony Merchant and his team at Macbeth provide a fast, efficient and comprehensive insurance for the exacting nature of my business. Happy days.

— Pete L Pete L works at BikeHike as Owner

Verified review (2259491) Review left 10 months ago
This review was collected via online systems.

Reply from Macbeth Insurance Brokers & Financial Services

Great to hear - thank you for the 5 star review. Anthony and the team will be pleased to receive your comments
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Patient broker

5 out of 5 stars
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I had not purchased insurance for my own company before, so I had lots of questions. My contact at Macbeth was patient, answered my queries happily, and assisted me in choosing appropriate products.

— Anonymous

Verified review (2241133) Review left 11 months ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

Thank you so much for your 5 star review and we are very pleased to hear that your contact here at Macbeth provided a service that met your expectations as taking time for our customers is key. I am sorry to hear however that you felt that the Insurer let matters down a little, however, as always constructive comments will be taken on board to see if we can ensure that future clients do not experience the same issues as yourself so thank you for bringing this to our attention. We look forward to a long and happy relationship with your company.
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 4 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Macbeth & Go Outsourcing

5 out of 5 stars
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Excellent service from Michael M, could not fault him on his service to us for Fleet Policy.

— Anonymous

Verified review (2235503) Review left 11 months ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

Great to hear and thank you for the 5 star review - Michael will be very pleased to receive your comments
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Review from Google

5 out of 5 stars
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Yet again, the service from Macbeth was perfect. Prompt, efficient and seamless. Rachael was clear, caring and even saved me money!

— James Butler

T289808 Review left 11 months ago
This review complies with Google's policies.

Reply from Macbeth Insurance Brokers & Financial Services

Excellent, thank you for your feedback. Replacing risk with reassurance for our customers is key and its great to know we helped it all be a bit less stressful during this time

Review from Google

5 out of 5 stars
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I'm a huge fan of Macbeth - having used many other insurers over the years for my photography business, I've never felt so reassured that I have the right level of cover and at the best price. Their level of personalised service, proactivity and support is second to none.

— David Fisher

T289520 Review left 11 months ago
This review complies with Google's policies.

Reply from Macbeth Insurance Brokers & Financial Services

Thank you David for your 5 star review. Our advice and recommendations are always tailored to suit individual needs and great customer service is something we pride ourselves on, thank you!

Great Service for us for over 25 Years!

5 out of 5 stars
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Macbeth & Partners have been our business and private insurers for very many years. We have always been very satisfied by their efficient and friendly service.

— Gillian Gillian works at Lewes Workspace Ltd

Verified review (2233129) Review left 11 months ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

Thank you Gillian for taking the time to leave your review and most importantly for your loyalty over the years. Its great to hear you have been with us for this period of time and that you are always satisfied with our service
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Excellent support and advice

5 out of 5 stars
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MacBeth have been with us since we started and continue to provide excellent support and advice

— Jonathan Jonathan works at Eventum Orthopaedics Ltd

Verified review (2233026) Review left 11 months ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

Thanks Jonathan for your 5 star review and its great to hear you are happy with the support and advice provided. I notice a couple of areas in the Question and answers section is slightly below what we are used to and perhaps an indication that we didn't do everything we could have done? If there is anything you feel that we could improve on, please do get in touch to let us know. Thank you for your continued business, it is very much appreciated
How likely is it you would recommend us to a friend or colleague? 9
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 4 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Review from Google

5 out of 5 stars
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Great, as always!

— Watches of Mayfair

T275616 Review left 1 year ago
This review complies with Google's policies.

Reply from Macbeth Insurance Brokers & Financial Services

Great to hear - thank you for the 5 stars

Professional, Efficient & Trustworthy!

5 out of 5 stars
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We contacted James Bishop at Macbeth to explore options with our PI insurance renewal coming up. We had been with the same provider since the business commenced operation, and James offered to assist with obtaining comparison quotations to see if we could achieve a better deal than our current policy. From start to finish, James was responsive, efficient & all-round professional and was able to contact our current Insurer, to obtain a discounted renewal package for another year (despite comparison quotes coming out much more expensive). He was nothing but helpful & attentive, we have full faith in James moving forward to maintain our renewal process each year.

— Anonymous

Verified review (2210109) Review left 1 year ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

Great to hear. We appreciate you taking the time to send in your review and 5 stars. You are in very safe hands with James and he will be thrilled with your comments!
How likely is it you would recommend us to a friend or colleague? 9
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

As usual - a business like experience

5 out of 5 stars
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Renewal quotation arrived on time - competitive and fully described - signed and sealed in no time

— John K

Verified review (2210083) Review left 1 year ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

Thank you for your positive 5 star review, it's very much appreciated.
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes