Catherine is always very helpful, nothing is too much trouble.
— Lynne
Lynne works at Chemogiftbags as Founder
Verified review (1564579)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
You are in great hands with Catherine, thank you for taking the time to send the recognition.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Review from Google
This person left a star rating but no comment.
— Rebecca O'Brien
T52909
Review left 4 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you Rebecca for your 5 star feedback.
PI Combined
Checked the market and offered two competitively priced options. The policy details are fully explained and very clear to read and understand.
— Anonymous
Verified review (1562967)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Keeping things easy to understand is so important in a sector that can be a bit paper heavy at times! We do our best to keep things clear and simple, oh and competitively priced! :) Thanks for the five stars.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Home Insurance Renewal
Used Macbeth to renew my home insurance policy, all done in a very prompt efficient manner with all changes to prior year explained and the quote benchmarked against another 3rd party quote.
— Anonymous
Verified review (1562222)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
That's great to hear, our brokers pride themselves on offering a 5 star customer service. Thank you for your continued business.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Easy, fast. What else do you need?
My company insurance renewal was straight forward, but handled by Macbeth with their usual efficiency.
— Anonymous
Verified review (1561013)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
It's good to hear our team continue to do a great job. Thank you for your business.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Renewal and claim service
Rachael is an enthusiastic Broker. She has a wonderful skill when delivering advice and assistance to Clients. Unlike me She is very organised hence the Clients requests are delivered within the agreed timeframe. I’m so pleased to see how she has grown into the role now carried with a high degree of confidence.
— Anonymous
Verified review (1560206)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
You are in great hands with Rachael. Thank you for sending the recognition and the 5 star review.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
PI Combined
Officers are very professional and humble and knowledgeable.
— Anonymous
Verified review (1560177)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
That's really good to hear, thank you.
How likely is it you would recommend us to a friend or colleague?
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Annual insurance
Have now been with you for several years as policy is specific to the house.
— Richard
Verified review (1559734)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you Richard for your continued business
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Always a good service
I always get a call when my house insurance is up for renewal and Carl at Macbeth ensures he finds me the best deal each year.
— Cathy
Cathy works at Vasaclass Ltd as consultant surgeon
Verified review (1559513)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for the 5 star review Cathy. Carl and the team continue to do a great job.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Commercial Insurance cover
I have found Ben and Simon and team to be absolutely excellent in every way. I have justifiable relied on MacBeth's to take care of all of my insurance needs spanning from quotation to claims management and ultimate process completion. They are knowledgeable and honest and a pleasure to deal with : THEY CARE !!
— Andy
Andy works at Xtel Technologies Group Limited as CEO
Verified review (1559487)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Caring is at the heart of everything we do at Macbeths and your feedback is testament to that. Ben and Simon continue to do an excellent job! Thanks Andy
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Household Renewal
The renewal was well documented and explained. The Macbeth staff were very professional and helpful.
— John
Verified review (1559439)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks John, we take pride in offering a 5 star customer experience.
How likely is it you would recommend us to a friend or colleague?
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Contractors Combined Package.
Colin was excellent as usual.
He contacted me well before renewal, arranged a face to face meeting to discuss our change in circumstances and fully explained the insurances required.
He followed up with new certificates prior to the expiry of existing to allow us time to update our clients.
— Richard
Richard works at BP&H Services Ltd as MD
Verified review (1559437)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Richard, Colin continues to offer excellent customer service. Thank you for your continued business.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Offices & Surgeries Package
Quick and efficient service.
— Anonymous
Verified review (1559391)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for choosing Macbeth and for your 5 star review.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Personal Household Combined
I have been with Macbeth for decades and it has always been a lovely and very professional experience. I highly recommend the company.
— Barbara
Verified review (1559384)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Professionalism is at the heart of everything we do here at Macbeths. Your great feedback is very much appreciated. Thank you for your continued business Barbara.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Personal Household Combined
Have just renewed my insurance through Macbeth's. As always I found them extremely helpful and efficient, a pleasure to deal with. I have just recommended them to a friend.
— Suzanne
Verified review (1558934)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for recommending us, that is really great news. Always happy to help!
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Property Owners
Macbeths were wonderful and would recommend them.
— Charles
Charles works at F&C Properties Limited
Verified review (1558894)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
That's really good to hear Charles, thank you for the 5 star review.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Excellent service as usual
Once again Macbeth demonstrated their knowledge and found the best price for my home insurance. Very Happy.
— Anonymous
Verified review (1557361)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
That's really good to hear, your feedback is very much appreciated.
How likely is it you would recommend us to a friend or colleague?
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
New home - insurance
Great service and very friendly.
— Ash R
Verified review (1556892)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Great to hear, thanks Ash and Robin
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Painless and efficient
I have recently launched my own business and Macbeth were amazing and letting me know what insurance I need through proper questioning of my business, then pointed me in the right direction for the amount and then made the process to sign up painless and efficient.
— Anonymous
Verified review (1555754)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Great to hear, thank you for the 5 star feedback.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Prompt and efficient service
Comprehensive review of current provision and commercial advice on the way forward for renewal. Prompt and efficient service.
— Anonymous
Verified review (1555705)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for your business and positive feedback, it is very much appreciated.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
No