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Macbeth Insurance Brokers & Financial Services

Three Waterside Drive, Arlington Business Park, Theale, Reading, RG7 4SW

Excellent rating from 645 reviews

5 out of 5 stars

+ 219 reviews from Google 864 total reviews

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Latest Reviews by Working Feedback

Combined Liability

5 out of 5 stars
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Catherine is always very helpful, nothing is too much trouble.

— Lynne Lynne works at Chemogiftbags as Founder

Verified review (1564579) Review left 4 years ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

You are in great hands with Catherine, thank you for taking the time to send the recognition.
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 3 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Rebecca O'Brien

T52909 Review left 4 years ago
This review complies with Google's policies.

Reply from Macbeth Insurance Brokers & Financial Services

Thank you Rebecca for your 5 star feedback.

PI Combined

5 out of 5 stars
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Checked the market and offered two competitively priced options. The policy details are fully explained and very clear to read and understand.

— Anonymous

Verified review (1562967) Review left 4 years ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

Keeping things easy to understand is so important in a sector that can be a bit paper heavy at times! We do our best to keep things clear and simple, oh and competitively priced! :) Thanks for the five stars.
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Home Insurance Renewal

5 out of 5 stars
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Used Macbeth to renew my home insurance policy, all done in a very prompt efficient manner with all changes to prior year explained and the quote benchmarked against another 3rd party quote.

— Anonymous

Verified review (1562222) Review left 4 years ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

That's great to hear, our brokers pride themselves on offering a 5 star customer service. Thank you for your continued business.
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Easy, fast. What else do you need?

5 out of 5 stars
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My company insurance renewal was straight forward, but handled by Macbeth with their usual efficiency.

— Anonymous

Verified review (1561013) Review left 4 years ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

It's good to hear our team continue to do a great job. Thank you for your business.
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 4 out of 5 stars
How did we do on the communication front? 4 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Renewal and claim service

5 out of 5 stars
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Rachael is an enthusiastic Broker. She has a wonderful skill when delivering advice and assistance to Clients. Unlike me She is very organised hence the Clients requests are delivered within the agreed timeframe. I’m so pleased to see how she has grown into the role now carried with a high degree of confidence.

— Anonymous

Verified review (1560206) Review left 4 years ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

You are in great hands with Rachael. Thank you for sending the recognition and the 5 star review.
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

PI Combined

4 out of 5 stars
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Officers are very professional and humble and knowledgeable.

— Anonymous

Verified review (1560177) Review left 4 years ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

That's really good to hear, thank you.
How likely is it you would recommend us to a friend or colleague? 9
How would you rate our professionalism in dealing with your requirement? 4 out of 5 stars
Did we handle your requirement in a timely fashion? 4 out of 5 stars
How did we do on the communication front? 4 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Annual insurance

5 out of 5 stars
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Have now been with you for several years as policy is specific to the house.

— Richard

Verified review (1559734) Review left 4 years ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

Thank you Richard for your continued business
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Always a good service

5 out of 5 stars
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I always get a call when my house insurance is up for renewal and Carl at Macbeth ensures he finds me the best deal each year.

— Cathy Cathy works at Vasaclass Ltd as consultant surgeon

Verified review (1559513) Review left 4 years ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

Thank you for the 5 star review Cathy. Carl and the team continue to do a great job.
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Commercial Insurance cover

5 out of 5 stars
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I have found Ben and Simon and team to be absolutely excellent in every way. I have justifiable relied on MacBeth's to take care of all of my insurance needs spanning from quotation to claims management and ultimate process completion. They are knowledgeable and honest and a pleasure to deal with : THEY CARE !!

— Andy Andy works at Xtel Technologies Group Limited as CEO

Verified review (1559487) Review left 4 years ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

Caring is at the heart of everything we do at Macbeths and your feedback is testament to that. Ben and Simon continue to do an excellent job! Thanks Andy
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Household Renewal

5 out of 5 stars
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The renewal was well documented and explained. The Macbeth staff were very professional and helpful.

— John

Verified review (1559439) Review left 4 years ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

Thanks John, we take pride in offering a 5 star customer experience.
How likely is it you would recommend us to a friend or colleague? 9
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Contractors Combined Package.

5 out of 5 stars
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Colin was excellent as usual.
He contacted me well before renewal, arranged a face to face meeting to discuss our change in circumstances and fully explained the insurances required.
He followed up with new certificates prior to the expiry of existing to allow us time to update our clients.

— Richard Richard works at BP&H Services Ltd as MD

Verified review (1559437) Review left 4 years ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

Cheers Richard, Colin continues to offer excellent customer service. Thank you for your continued business.
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Offices & Surgeries Package

5 out of 5 stars
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Quick and efficient service.

— Anonymous

Verified review (1559391) Review left 4 years ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

Thank you for choosing Macbeth and for your 5 star review.
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Personal Household Combined

5 out of 5 stars
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I have been with Macbeth for decades and it has always been a lovely and very professional experience. I highly recommend the company.

— Barbara

Verified review (1559384) Review left 4 years ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

Professionalism is at the heart of everything we do here at Macbeths. Your great feedback is very much appreciated. Thank you for your continued business Barbara.
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Personal Household Combined

5 out of 5 stars
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Have just renewed my insurance through Macbeth's. As always I found them extremely helpful and efficient, a pleasure to deal with. I have just recommended them to a friend.

— Suzanne

Verified review (1558934) Review left 4 years ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

Thank you for recommending us, that is really great news. Always happy to help!
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Property Owners

5 out of 5 stars
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Macbeths were wonderful and would recommend them.

— Charles Charles works at F&C Properties Limited

Verified review (1558894) Review left 4 years ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

That's really good to hear Charles, thank you for the 5 star review.
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Excellent service as usual

5 out of 5 stars
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Once again Macbeth demonstrated their knowledge and found the best price for my home insurance. Very Happy.

— Anonymous

Verified review (1557361) Review left 4 years ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

That's really good to hear, your feedback is very much appreciated.
How likely is it you would recommend us to a friend or colleague? 9
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 4 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

New home - insurance

5 out of 5 stars
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Great service and very friendly.

— Ash R

Verified review (1556892) Review left 4 years ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

Great to hear, thanks Ash and Robin
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 4 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 4 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Painless and efficient

5 out of 5 stars
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I have recently launched my own business and Macbeth were amazing and letting me know what insurance I need through proper questioning of my business, then pointed me in the right direction for the amount and then made the process to sign up painless and efficient.

— Anonymous

Verified review (1555754) Review left 4 years ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

Great to hear, thank you for the 5 star feedback.
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? Yes

Prompt and efficient service

5 out of 5 stars
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Comprehensive review of current provision and commercial advice on the way forward for renewal. Prompt and efficient service.

— Anonymous

Verified review (1555705) Review left 4 years ago
This review was collected via email feedback service.

Reply from Macbeth Insurance Brokers & Financial Services

Thank you for your business and positive feedback, it is very much appreciated.
How likely is it you would recommend us to a friend or colleague? 10
How would you rate our professionalism in dealing with your requirement? 5 out of 5 stars
Did we handle your requirement in a timely fashion? 5 out of 5 stars
How did we do on the communication front? 5 out of 5 stars
Was the insurance policy adequately explained? Yes
Would you purchase another product through Macbeth Insurance Brokers? No