A friend recommended Macbeth regarding building insurance matters. We had a rather complex case relating to flood risk and block of flats insurance premium.
I spoke to more than 10 commercial insurance brokers both large and boutique and it was only Macbeth who were able to get me a cover/quote which included flood risk. All other brokers said it's not possible!
I think the relationships of Macbeth in the insurance market are unbeatable which must have taken decades to build I think. Also, Macbeth's client care standards are rather unique in the world of leasehold property.
I have been talking to Tony for over an year now and I must say you are with the best out there in the industry.
— Sankalp Agarwal
T52015
Review left 4 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Wow, that's amazing, thank you!! Flood risks can be tricky, as you've found, but there are often options out there, and Tony, with his experience and knowledge is your best bet! Thanks Sankalp.
PI - Miscellaneous
As every year, an excellent service from Colin and Sarah. They are very flexible and explain things really well. They go the extra mile, every time. Thank you!!
— Anonymous
Verified review (1547544)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
As an ex rugby player Colin is used to being flexible but not much these days!! Thanks for your kind words regarding Colin and Sarah they will be really chuffed.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Fantastic service, very knowledgable and super helpful.
I've been dealing with Dennis and Sue for a few years now and always feel they spend a lot of time making sure they fully understand our business to make sure the cover is suitable. The service is nothing short of fantastic and nothing ever seems too much trouble. Thanks again for all your help.
— Anonymous
Verified review (1547366)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
That's fantastic, thank you very much. You are in good hands with Dennis and Sue.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Commercial Combined Package
I found Dennis and Sue extremely helpful and thorough when we came to Macbeth, via recommendation from a friend, to renew our business insurance policy. Our previous providers had left us underinsured however Dennis and Sue looked into every aspect of our business and ensured that our new policy covered us for everything we needed. All in all an easy and confident experience. Thanks.
— Craig
Craig works at TECH4 Homes Ltd as Managing Director
Verified review (1547360)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Craig, this duo isn't one to leave a stone un-turned! Thank you very much for the 5 stars.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
No
Management Liability Package
We found Macbeth to be very professional and catered to our line of business very well.
— Anonymous
Verified review (1547185)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for leaving such a positive review it really is much appreciated.
How likely is it you would recommend us to a friend or colleague?
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Combined Liability
I would 100% recommend Macbeth Insurance, they are incredibly helpful and cover requirements that the majority of other insurance companies don´t cover.
They are efficient and very easy to work with.
— Kathryn
Kathryn works at Kathryn Tilly Ltd as Co founder
Verified review (1547051)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for your positive review Kathryn. We pride ourselves on our customer service and going that extra mile for our clients.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
PI Combined - great service
Been with Macbeth a good few years now - quick and easy renewal with a reduction too!!
— Lee
Lee works at Henlee Resourcing & Consulting Ltd as Director
Verified review (1546962)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for such a positive review Lee, it's always nice to be able to offer a reduction especially in the current climate.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Commercial Combined
Good communication from Tony and his team.
Competive prices and good understanding of the market.
— Jonathan
Jonathan works at Eventum Orthopaedics Ltd as Finance
Verified review (1546736)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for your positive review Jonathan, I have passed your comments onto Tony and his team who really appreciate the feedback.
How likely is it you would recommend us to a friend or colleague?
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Tradesman & Professionals Package
Professional service
— Anonymous
Verified review (1546688)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for the 5 star review.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Service
I did my own trawl again this year but I find they have always worked hard to get the best deal for me.
— Anonymous
Verified review (1546683)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for your review, we have such a good relationship with our insurers which means we are almost always able to offer the best cover at a reasonable price.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Review from Google
Once again Catherine delivered a really good result. Superb communications and fast delivery of policy details. I would thoroughly recommend this brokerage.
— robin hooper
T47451
Review left 5 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Hi Robin. Thank you very much indeed for your kind words regarding Catherine's service. She's not referred to as 'Captain' for nothing!! ;)
Fleet Rated Commercial Motor
Always very efficient and helpful.
— Nick
Nick works at Metro Fixings Ltd as Director
Verified review (1546640)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you Nick for such a positive review, it really is much appreciated.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Offices & Surgeries Package
Very Professional.
— Sue
Sue works at D T Publications Ltd
Verified review (1546639)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for your positive review Sue.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Review from Google
I get fed up with being asked to review everything so usually don't, but Macbeth have given me consistently brilliant service for nearly 40 years so I felt they have really earned a bit of praise. Pain-free, costed, insurance renewals, for home. motors, travel, landlord every year. They do all the hard work shopping around looking for price and quality. Knocks spots off comparison sites. And if you do have to claim, they give calm friendly advice and liaise with the insurers for you. The small fee on top of the premiums is worth much more in re-assurance and convenience.
— Carlo Gilmour
T46929
Review left 5 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Carlo. Your words, time and business are very much appreciated. It's testament to the service that Colin, Tony, Paul and latterly Carl and Mandy have provided over the years that you remain a valued client, and one of the first at that!! Thank you once again, have a great week.
Fantastic service
Rachel Bromham made life so easy. Very professional, thank you very much.
— Anonymous
Verified review (1544350)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for your positive review. I've forwarded your comments onto Rachael.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Property Owners
The renewal was dealt with efficiently and in a very friendly manner.
— Douglas
Verified review (1543138)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for your review Douglas, we are glad you were happy with the service you received.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
2021 Renewal
Very simple renewal process.
— Dave
Dave works at Hammer Price Homes Ltd
Verified review (1542985)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Hi Dave, thank you for your positive review, it's always nice to know our team make life a little easier for our clients.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Commercial Combined Package
Have used Macbeth for many years now and have been very happy with their services.
Helpful and friendly to deal with and very competitive prices.
— Peter
Peter works at Paw Print
Verified review (1542969)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for leaving such a positive review Peter, it's lovely to hear our long term clients are still happy with the service we provide.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
House Insurance Renewal
I always find this very simple. I trust Macbeth to recommend the best deal for me.
— Anonymous
Verified review (1542965)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for leaving such a positive review. It's lovely to hear that you find us easy to deal with and we pride ourselves on getting the best deals for our clients.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Happy to reccomend
All very good therefore cant fault any areas of the service we receive from MacBeth's.
— Simon
Verified review (1542963)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for such a lovely review Simon, being recommended is very important to us.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes