Excellent assistance with my claim - explained all the pros and cons of the claim. I should have called for advice before making my claim, service was excellent.
— Anonymous
Verified review (1542943)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
We are glad you found our claims service so helpful.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Contractors Combined Package.
My company’s insurance requirements were handled in a professional and efficient way.
The policy was also the most favorable on price.
— Alan
Alan works at St Raymond Construction Ltd as Managing Director
Verified review (1542907)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you Alan for your review, we pride ourselves on being competitive with price whilst offering the best policy for our clients needs.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Review from Google
This person left a star rating but no comment.
— Nick COOPER
T46514
Review left 5 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks for the 5 stars Sue
PI Combined
Adam Lawrence was a pleasure to deal with. He was patient and guided me through a rather complex process. Our business has changed dramatically post-COVID and he took the time to listen and understand our niche requirements before sending out a quote I could confidently present to the CEO. Great service, thank you.
— Anonymous
Verified review (1542888)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for such a fantastic review, your comments have been forwarded onto Adam. Our aim is to make things as easy as possible in these difficult and sometimes challenging times.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
No
Offices & Surgeries Package
Ben and Suzanne were both very easy to deal with and always got back to me quickly and kept me up to speed on progress.
— Anonymous
Verified review (1542887)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Fantastic review for both Ben and Suzanne, your comments have been forwarded on. Thank you.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Annual house insurance review
We are happy to continue to deal with our CMJ contacts.
— John K
Verified review (1542563)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for your positive review, the ex CMJ team have integrated very well into Macbeth and we are glad you continue to deal with the same contacts.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Extremely professional, knowledgeable
I always find Macbeth extremely professional, knowledgeable, helpful and friendly to deal with. I like that I can rely on speaking to the same broker at Macbeth upon the renewal of my policy and knowing they will try to get me the most competitive deal.
— Anonymous
Verified review (1542537)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for your positive review. We pride ourselves on our personal touch.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Marsh Commercial Property Owners Legal E
My Contents Policy is vital to continue renting out my investment property in the UK. In this context, I am well served and completely satisifed.
— Leon
Verified review (1542529)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for your positive review Leon, it's our pleasure to be of service.
How likely is it you would recommend us to a friend or colleague?
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
PI Combined
An impressive team of professionals who understand our specific needs and are able to communicate complex insurance terminology in simple terms. Thank you!
— Julie
Julie works at Enterprise Digital Resources Ltd as Finance Director
Verified review (1542422)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Hi Julie,
Thank you for your review, it's always nice to have such positive feedback regarding our team, we pride ourselves on our customer service and knowledge of products.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Combined Business Travel/PA/Sickness
We have used Macbeths for our insurance needs for several years. One thing which always impresses me is the availability of staff willing to discuss, in detail, our requirements - which are relatively unusual. Staff are personable and prices are competitive. No issues.
— Anonymous
Verified review (1542082)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for such a positive review, we pride ourselves on our customer service and it's nice to have such loyal clients.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Great service
Quick, courteous service. All questions dealt with quickly, many thanks
— Phil
Phil works at Smart Domain Group Ltd
Verified review (1542079)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Phil for the positive review, our team will be very happy.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Review from Google
Could not be happier with the service and response time from macbeth, very helpful, And I will be continuing to use there service
— Paul Cameron
T46198
Review left 5 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Paul, that's great feedback. The team will be very happy. :)
Insurance was placed for 3 properties by Nicola Bromham
I find in all my dealings with both Nicola and Racheal Bromham, that they are extremely efficient and helpful. Definitely doing an excellent job, especially when the properties are not straightforward, in arranging suitable insurance cover.
— Stephen
Verified review (1542017)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Hi Stephen, thank you so much for such a positive review. I've passed your comments onto both Rachael and Nicola who are very pleased that you are happy with their service.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
General Uninsured Loss Recovery
Excellent and professional approach with dealing.
— Anonymous
Verified review (1542016)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you so much for the positive feedback it really is much appreciated.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Associations & Charities
I have already referred you on to another charity which has taken up your proposal.
— Anonymous
Verified review (1542015)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Excellent!! There is no higher praise than a referral.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Combined Liability
Very impressed with the service and speed provided when setting up our policy, after having struggled with multiple other brokers who did not deliver on their promises.
— Andy
Andy works at LifeCycle Direct Ltd
Verified review (1542014)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Hi Andy, thank you so much for your review, Macbeth pride themselves on offering a 5 star service and will go above and beyond for their clients.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Commercial Combined Package
Good and timely support for renewal and on matters arising during the policy period. Renewal went well and we a re happy with the new programme.
— Paul
Paul works at MKB Designs as Director
Verified review (1539905)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Excellent. Thanks Paul. Always happy to help.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Car insurance
The insurance was dealt with very professionally by Mr Sharp.
— Geoff
Verified review (1539491)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Geoff. Sharp by name......
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Personal Household Combined
I always have the most brilliant and friendly service from the guys at Macbeth - and they always look out for me by getting the best deals for me at every policy renewal date. I can’t recommend them highly enough!
— Anonymous
Verified review (1539149)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you. When we see the word 'brilliant' in client feedback it makes us very happy! :)
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Offices & Surgeries Package
Sorted with minimal fuss.
— Brian
Brian works at Petrophase Ltd
Verified review (1539088)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Brian. Reducing the fuss is all part of the service.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
