A professional company that understands your needs and does its best to meet them.
— Peter
Verified review (1539087)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Professionalism is at the core of everything we do. Your feedback is testament to that, so thank you.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Commercial Loss Recovery
Consistently great service from Macbeth's, no matter how large or small the claim the attention to detail is always there. Thank you once again!
— Mel
Mel works at Blue Cube Travel Ltd
Verified review (1538944)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Mel. Claim handling is our time to shine, no matter how big or small the claim. Brilliant to hear we did exactly that for you. Hope we can all get moving again for the rest of 2021!
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Car insurance
We have been with Macbeth for over 15 years car, house, building, and business insurance, Tony, Carl and the team are brilliant, no matter silly the question they are always on hand to help, we recommend Macbeth to everyone in need of good quality service and insurance policy that fits your needs.
— Paul A
Paul A works at TEC Services Ltd as Director
Verified review (1538840)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Fantastic, thanks guys. Tony and Carl have been working together for well over a decade and that shared knowledge and friendship does shine through to our clients. #TeamMacbeth
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Expert brokers for peace of mind
MacBeth are experts in insuring Huf Haus properties and this gives us confidence that we won’t have any surprises in the event that we need to make a claim. In my experience, most brokers don’t take the trouble to understand the specific requirements for buildings constructed using atypical materials. With MacBeth, the annual renewal process is simple.
— John
Verified review (1538824)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers John, we try to take the Huf and puff out of insuring these amazing buildings! (sorry!) :)
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Excess Liability Combined
Matt has been fantastic. Very supportive of our needs as a new business. I would recommend Macbeths as their knowledge is second to none. They understand a commercial entity's needs.
— Kieron
Kieron works at Bravemech Services Ltd as MD
Verified review (1538738)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
You're in good hands with Matt. Thanks for the 5 stars Kieron. All the best with the new venture.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Tradesman & Professionals Package
Have used Macbeth for years and have always had great service - Catherine is my main contact and she works hard to get us the best products. Have no hesitation in recommending Macbeth to anyone.
— Andrew G
Andrew G works at Elegant Installations Ltd
Verified review (1538717)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks guys. Catherine is a star for sure!
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Responsive and Efficient
Responsive and efficient - polite, with no problems and no mistakes.
— Dave
Dave works at DM Techno Ltd
Verified review (1538681)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Dave. Knowledge, expertise and efficiency are all great, but politeness, that costs nothing and makes such a difference.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Effortless Landlord's Insurance Renewal
Carl and Mandy are an excellent team - they organised the renewal of my landlord's insurance with superb efficiency, requiring almost no effort from me - Carl tested the market and all I had to do was read the documentation to ensure all was still correct. It is such a relief knowing matters are in such capable hands.
— James
Verified review (1538637)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Laurel and Hardy. Cannon and Ball. Morecombe and Wise. Mandy and Carl. Legends. :) Thanks James, they really do work well together, and have been doing so for some time now. We'll let you decide who the 'funny guy' is!
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Informative with the right product - Everytime !
The yearly Insurance renewals soon rolls around. We are completely confident every year that Macbeth will provide, source and inform us of the best products to suit our business, whilst the cover meets the needs of our business without compromise. We have been dealing with our Broker for in excess of 16 years and his association with Macbeths and their approach to serving our business has only helped to strengthen this relationship. We would thoroughly recommend their services.
— Karen
Karen works at Apsley Technical Services Ltd as Business Support Manager
Verified review (1538632)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Time does fly, that's for sure. Thank you for your continued business and thank you for the 5 stars, much appreciated.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Commercial Loss Recovery
Excellent professional service! We have dealt with the Company for over 20 years and would not look anywhere else for our insurance requirements.
— Julie
Julie works at Epsilon Lighting Limited as Company Secretary
Verified review (1538621)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Hi Julie. Thank you so much for your loyalty. It is not taken for granted. Every year is a fresh challenge with no room for complacency, so even after 20 years you can be assured we're making sure you continue to have the right cover at the right price.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Personal Household Combined
Excellent as always.
— Joy
Verified review (1538619)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Great. Thanks Joy.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Public Liability
Macbeths work on our behalf very efficiently
— Andrew
Andrew works at Bow House Wealth Management ltd as Director
Verified review (1538618)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Andrew. We're nothing without our clients!
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Property Owners
Catherine was great as usual. Things went smoothly.
— Anthony
Anthony works at ASP Property Management as Principal
Verified review (1538615)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Many (if not all) of Catherine's clients seem to agree! Thanks Anthony.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Personal Household Combined
We were disappointed to find that our premium for the above had increased by well over inflation. The person I spoke to was unable to tell me why there was such an increase. I was assured that other Insurance Companies had been looked at but the premium was the same or slightly more. We have continued our existing policy with Macbeth as time was short but will take a careful look at alternatives before our next renewal.
— Anonymous
Verified review (1538614)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
We're sorry to hear of your disappointment. Unfortunately, due to your anonymity we're unable to locate your records and address your comment in any detail. There are of course many reasons why a premium may increase (or decrease) over time, not least a claim. We make every effort to secure the right cover at a price that reflects the level of cover needed and the availability in the marketplace. At this time, due to the anonymous nature of your feedback, we're unable to identify who you spoke with internally but either Carl, Nicola, Rachael or Mandy on the private client team would absolutely be able to explain any changes in premiums. Please contact the office directly on 0118 916 5480 and we'll investigate further for you. Thanks for your feedback and have a great weekend.
How likely is it you would recommend us to a friend or colleague?
8
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Personal Household Combined
Very helpful staff. Very straightforward and supportive claims process.
— Filippa
Verified review (1538611)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Much appreciated Filippa. Sorry to hear you had to make a claim, but great it was covered and that we eased the process for you.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Property Owners
The service given by Sarah was prompt friendly and efficient.
— John
John works at Syracuse as proprietor
Verified review (1538609)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers John. Sarah is a star and a much valued member of the Macbeth team (as is everyone ;) ) Thanks for giving her some recognition, she'll be chuffed.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Combined Business Travel/PA/Sickness
Always a professional and diligent service making the task of insurance renewal painless.
— Graham
Graham works at FHP Engineering Services Solutions Limited as Director
Verified review (1538606)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Fantastic. Sums up what we are about in one sentence! Thanks Graham.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
PI Combined
Great service. Macbeth did everything for us without any fuss.
— Ian
Ian works at Esprit Spa Recruitment Ltd as Director
Verified review (1536717)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Ian. Only too happy to help.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
