Verified review (1535514)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Why use 50 words when one will do just fine!! ;) Cheers.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Property Owners
I have found the service the Macbeth to be second to none, very interactive and professional with a top class customer service experience. They continue to meet and exceed our expectations and service requirements. I could not recommend Macbeth and the team highly enough.
— Kevin
Kevin works at Abbeyglen (Coulsden) Ltd as Director
Verified review (1535414)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you Kevin. Ensuring that the customer receives top class service is paramount to us. Great to hear we achieved it!
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Social welfare combined policy
We have used this brokers for many years now with our main policy being a social welfare policy. Their efficiency and professionalism (even throughout the pandemic) has and so far has always been second to none. No question is too small to ask and their speedy reply and senior broker Dennis cannot be recommended enough by us.
— Anonymous
Verified review (1535295)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
The pandemic has certainly created some challenges, but our professionalism is an easy one to maintain. The team, including Dennis, have done a tremendous job at adapting to those challenges. Thank you for your great feedback. #happydennis
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Public Liability
Macbeth are a company that I would recommend to others in my industry for providing accurate and well informed advice on insurance matters.
— Andrew
Andrew works at Airport Systems Engineering Ltd as Managing Director
Verified review (1535284)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Andrew, very much appreciated. Airside liabilities are one of many niche sectors we can help with. Hopefully more of us will see an airport before 2021 is finished! ;)
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
DAS Motor Breakdown
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— Anonymous
Verified review (1535008)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers for the 5 stars, and the thirty dots!! ;)
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Tradesman & Professionals Package
Peter Emerton and the Team at Macbeth are quite simply trusted business partners who deliver a great service.
— David
David works at RRRRR Ltd as Director
Verified review (1535001)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Excellent! Thank you. Aiming to be recognised as a trusted business partner by our clients is something we speak about internally a lot. Peter does a great job of this and his experience and knowledge makes him a valuable asset to the Macbeth team.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Property Owners
Great service as always.
— Sebastian
Verified review (1534988)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Sebastian. Happy to help, as always.
How likely is it you would recommend us to a friend or colleague?
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Combined Liability
Very helpful and friendly service
— Anonymous
Verified review (1534979)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Being helpful and friendly is all that any client would want right? Great to read we're delivering on that front. Thanks for the 5 stars.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Efficient and Timely
I have always found Macbeth's to be helpful, efficient and cost effective.
We have both business insurance policies and domestic policies with Macbeth and they give the same degree of care to both types.
We shall certainly be renewing with Macbeth when the time comes.
— Richard
Richard works at F.R. Benson & Partners Ltd as Managing Director
Verified review (1534978)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for your continued business Richard, it is very much valued and appreciated. We work closely as a team, even through lockdown; the commercial and private client teams will be making sure you're looked after, as you have experienced.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Top personal service
Always ahead of the game with renewals and takes all the hassle out of the process
— Ian
Ian works at FSP as partner
Verified review (1534976)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Ian. Taking the hassle out of the process is what we do!
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Commercial Combined Package
Always give sound advice, and Good Value.
— Mike
Mike works at Premier Office Supplies (TV) Ltd
Verified review (1534974)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Mike. Giving advice, making sure risk is mitigated and the correct cover is maintained is our job. We always have our clients best interests at heart.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Property Owners
Always helpful and make sure we get a good deal
— Angela
Angela works at Estate Research Ltd as Accountant
Verified review (1534969)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Angela, always happy to help.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
PI Combined
Staff were very professional, responsive and knowledgeable in the products being sold.
— Anonymous
Verified review (1534967)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Tthree things we have no quarrel with! :) Thanks
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Commercial Combined Package
Catherine looks after me very well but she always knows that she is only as good as her quote next year!
Don't get complacent, keep improving.
Thanks very much for being a quality business partner so far.
— Simon
Simon works at Cotswold Fasteners Ltd as MD
Verified review (1534966)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Simon. If there is one person you can be sure of it's Catherine, a real trooper, quite literally!! #nevercomplacent
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
PI Combined
My account manager Adam is always very helpful and goes the extra mile to ensure that my company has the right amount of cover at the most competitive rate.
— Clive
Clive works at Sterling Recruitments UK Ltd
Verified review (1534965)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Clive. Adam will be very pleased to hear your feedback. Much appreciated.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Combined Liability
Professional company, easy to deal with and competitive prices. Have used for 2 years and will continue to do so.
— Megan
Megan works at Darwin Biological as MD
Verified review (1534962)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
That's great, thanks Megan. We look forward to protecting your business in the coming years.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Insurance Advice
I spoke with Adam Lawrence and he was extremely helpful and honest about what insurance cover I needed. He helped me to understand my needs and actually it turned out I didn't need the depth of cover I thought I needed. Adam went out of his way to take the time to help me with my needs even though it wasn't directly benefitting him. I really appreciated his help as I had called some other insurers and they made it seem so more complicated and couldn't understand my needs. I would highly recommend Adam and the firm for their knowledge and honesty.
— Tess
Tess works at TO Resourcing as Director
Verified review (1534639)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Tess. We always look to help where we can and if a few minutes on a phone call with Adam can point you in the right direction, all the better. You know where we are when you need the right cover. Cheers.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Commercial Combined
Very happy with the brokerage service provided.
— Matt
Matt works at Fit For Anaesthesia Ltd
Verified review (1533936)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Matt. We're very happy with the 5 stars!! Thanks.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Review from Google
Fantastic, professional service.
— Marie-Claire
T41487
Review left 5 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Marie-Claire! It's nice to get a Google Review once in a while. Most of our client feedback is captured on Working Feedback these days. https://www.macbeths.co.uk/reviews-in-the-news/
PI Combined
Tony Gibbs was very helpful in obtaining our required insurance for a new company in a unique industry. Thank you for your service and we look forward to working with you in the future.
— Anonymous
Verified review (1532881)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you very much. Tony will be very pleased! Thank you for your business and we too look forward to working with you in the future.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
