Verified review (1531814)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks for the five stars Neil, much appreciated.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Tradesman & Professionals Package
Reassuring to know they were on the end of the phone offering advice when I needed it.
— Anonymous
Verified review (1531783)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Replacing risk with reassurance! Doing exactly what we say we do! Thank you for taking the time to leave us the review.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Shops & Salons Package
Best service
— Kris
Kris works at Krisco Services Group as Director
Verified review (1531747)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Simples! Thank you Kris.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Personal Household Combined
First class service as ever fron Macbeth.
— Harney
Verified review (1531745)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Great! Thank you. Always a pleasure.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Marine/Air Cargo
First class professional attentive service.
— Iain
Iain works at FIH Group Plc And Subsidiary Companies as Group Company Secretary
Verified review (1531371)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Excellent, glad to hear it! Thanks Iain.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Personal Household Combined
This person left a star rating but no comment.
— Roger
Verified review (1531370)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Roger. Always a pleasure.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
General Uninsured Loss Recovery
Having been with Macbeth +5yrs, I find them responsible insurance broker with exceptional support.
— Sandu
Sandu works at Eurochem & Eurocomfort Ltd as Director
Verified review (1531316)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for your kind words and continued business.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Combined Liability
Invested a huge amount of effort to understand our business and proposed small but important changes to our former portfolio.
— Mike
Mike works at ESP Global Holdings Ltd
Verified review (1531212)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Mike. You're in safe hands with Theo and Liz. Understanding the business is so important if the right levels of cover are to be in place. Thank you for your business.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Macbeth Insurance Brokers & Financial Services
This person left a star rating but no comment.
— Mike
Verified review (1531168)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers for the five stars Mike.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Combined Liability
Very impressed with this company, the only company I contacted that would actually help me and get me sorted no one else would help me at all, I am very grateful
— Corey
Corey works at CH Waste Services Ltd as Director
Verified review (1531154)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
That's great to hear, thanks Corey. Happy that we could help. We do try our best to place cover where others may not be able to. In a hardening market, it's getting tougher, but if there is chance, we'll do our best.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Arranging house insurance multiple properties
Seamless service.
— Anonymous
Verified review (1531150)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Few people relish the job of arranging the correct cover on multiple properties!! Nice to hear we provided that seamless service for you! Thanks for taking the time to let us know.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Combined Liability
Tony from Macbeths was very responsive to my insurance needs, he provided a quote within a few hours and ensured my business was covered adequately. I reached out to many insurance brokers but he was the quickest and the best on price.
— Biraj
Biraj works at Bazberry Ltd
Verified review (1531145)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Tony does it again!! ;) Thanks Biraj, great to hear Tony was able to get things sorted for you where others couldn't/wouldn't.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Tradesman & Professionals Package
They found the correct product for me to meet my needs and at a reasonable price.
— Andrew
Verified review (1531054)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
We see our role as being your trusted adviser. Making sure you have the correct cover is key. Cheaper options may be available, but are they right? We work to get the balance right.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Excellent service
We have found Macbeth to be one of the best, if not the only, insurance broker that specialises in cover for Huf houses and the knowledge and experience that Carl Sharp provides is invaluable.
— Michael
Verified review (1531036)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Michael! Carl has indeed made a name for himself (and Macbeth!) in the Huf Haus world. Being of unusual construction presents some challenges, but Carl has great experience of making sure the right cover is in place.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Commercial Combined
The service received from the Macbeth team for this years renewal was excellent as ususal. We are a complicated organisation not necessarily due to our size but due to the international nature of our business, Macbeths have been a real asset throughout a turbulent 2020, cannot recommend them highly enough.
— Orla
Orla works at Alfa Chemicals Group Ltd as Office and Quality Manager
Verified review (1531032)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Lovely. Thank you Orla. Complex insurance demands are our raison d'être. We're delighted to read that you consider the Macbeth team a 'real asset', you can't get much higher praise than that. Thank you.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
No
Management Liability Package
Amazing. Package put in place efficiently as usual
— Julie
Julie works at Axis Spine Technologies Ltd
Verified review (1531021)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
No worries Julie! No fuss, efficient, 'amazing'. What more can we say?!! ;) Thank you very much indeed, it is appreciated.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Property Owners
This person left a star rating but no comment.
— Bryan
Verified review (1531017)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Bryan. Happy to have been able to help.
How likely is it you would recommend us to a friend or colleague?
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Quotation for Insurance
My point of contact was Tony Gibbs who assisted my enquiries in a thoroughly professional and kind way. His advice was invaluable and I would be very happy to work with him in the future for any insurance matters whatsoever. His communications were clear and incisive. It was a pleasure to liaise with him.
— Anonymous
Verified review (1530937)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Susan, we know you tried to make your details public, it seems you were stuck in anonymity! Thank you for your kind words for Tony. We wish you all the best for the future, and of course would be only too happy to help should the situation arise.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Excellent Service
Always very straight forward and precise, very professional to deal with.
— Anonymous
Verified review (1530713)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for the 5 stars. We take our professionalism very seriously when dealing with our clients.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Engineering And Construction
This person left a star rating but no comment.
— James
James works at 27 Queensgate RTM Co Ltd
Verified review (1527740)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers James. We'd love to know what we could have done better to get those 5 stars. 4 Stars is a solid score though so we're not complaining!! :)
How likely is it you would recommend us to a friend or colleague?
8
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
