Very helpful and knowledgeable brokers. I really appreciate being able to deal with someone I know and trust, who’s been able to find good value insurance cover each year.
— Julian
Verified review (1515635)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Julian, that's great to hear. A personal service that you trust and are familiar with is everything we aim for. Thanks for your continued business, it is valued.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Another year delighted with service
I always feel that the staff at Macbeth do their utmost to get their clients the best deal available and am reassured to know that they are there to do this year after year.
— Osborne
Osborne works at n/a as n/a
Verified review (1515558)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Dr Osborne. We have a tag line of "Replacing risk with reassurance" so to hear you feel 'reassured' is excellent! Thank you for your continued business.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Always finding the best insurance
Macbeths and in this case Carl always proactively go and fully assess the market in advance of renewal. This means they come to us with the best value home insurance every year. This doesn't just mean the best price but also the best cover for our specific circumstances. It did save us money as well though!
Beyond that their service is excellent. If you ever have the bad luck to suffer a loss they do it all for you and make sure you get the best result possible. Wouldn't go anywhere else.
— Roy
Verified review (1515538)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Tremendous, thanks Roy! Carl and the rest of the Private Client team run a tight ship here at Macbeth! Great to hear we got you some savings this year to! Our claims service will only improve further now that we have a dedicated claims manager in Julie Shand. Thanks for the feedback and the continued business, it is very much valued and appreciated.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Review from Google
Great as always! Thanks!
— Giuliano Perin
T29571
Review left 5 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Hi Giuliano. Thank you very much indeed for the 5 stars and taking the time to lets us know we did a good job!
PI - Miscellaneous
Was referred to Andrew Milverton by a business assoc, and can confirm service & guidance was excellent.
He found us a policy to suit our needs and along with Justin Wong made the process quick & successful.
— Ray
Ray works at Carter Partnership Limited
Verified review (1515478)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Ray. Andy and Justin make a great team, you're in good hands. Excellent to hear they've been able to help you with your insurance needs. Thanks to your business associate for the recommendation to!
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Review from Google
This person left a star rating but no comment.
— Daniele Derossi
T35328
Review left 5 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks for the five stars Daniele, very much appreciated.
The team are really helpful and accessible
When dealing with claims and renewals the team at Macbeth have been really helpful and guided me through the process. There's a possibility I might have to increase our cover soon and, if I need to, I have no doubt they will do a great job.
— Keiron
Keiron works at And Another Day Ltd
Verified review (1515464)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Hi Keiron. that's great to hear, thank you. The client is always our top priority. Naturally, let us know on the additional cover when you're ready. Always happy to help.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Insurance renewals
Timely reminders of two property insurance policies. Details and quotations given promptly. Both policies renewed in good time.
— Peter
Peter works at Unicrop Holdings Ltd as MD
Verified review (1515414)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Hi Peter. Thanks for your review and your continued business, it is very much appreciated.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
PI Combined
As ever Macbeth produced the right product at the right price and I am very happy with the client service they supply.
— Anonymous
Verified review (1515393)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you. Ensuring you have the right cover in place is paramount to us. Great to hear that you are happy with our service.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Review from Google
You never know how good your insurance firm is until you make a claim! Saying that, the premium and the administrative experience has been good.
Richard Sable
— Richard Sable
T35329
Review left 5 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Hi Richard, thanks for the 5 stars! And, unfortunately there is some truth in your comment. A claim event certainly gives us an opportunity to add the value when you need it most but we like to think we demonstrate great value all the way through your time with us! ;) Thank you for your continued business.
Review from Google
Always a pleasure
— Jonathan Day
T29574
Review left 5 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks for your business Jonathan. Always happy to help.
General Uninsured Loss Recovery
I cannot fault the service provided.
— Geoff
Verified review (1515238)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Hi Geoff, thanks for the feedback. Andy and team have done a great job since moving across from CMJ in 2019, It's as if they've always been here.
How likely is it you would recommend us to a friend or colleague?
8
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Utterly reliable, always helpful
I have relied on Carl and Mandy for years and enjoy consistently prompt, friendly and competent service.
— Barbara
Verified review (1515133)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Hello Barbara. Carl, Mandy and the rest of the private client team do indeed do a great job of being friendly and competent! Thank you for taking the time to leave us a great review.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Review from Google
This person left a star rating but no comment.
— Natalie Letcher
T35330
Review left 5 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks for the 5 stars Natalie
Commercial Combined
We have just renewed with Macbeth for the second year and so far we are found their services regarding the renewal process very informative , if we have any questions relating to our policies they are quick to respond and we have had no issues with making any claims which have been quick and easy so the insurers they recommend are also very good. Overall very pleased with their services and would recommend.
— Anonymous
Verified review (1512975)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for your continued business and thank you for the great feedback.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Commercial Combined
Account managers always helpful, no problem with getting in touch for anything.
— Carol
Carol works at Tomms Care Ltd
Verified review (1510907)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Carol. We're always to here to help.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Huf Haus specific policy
Specific policy used for several years.
— Anonymous
Verified review (1510883)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks for your continued business.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Excellent performance
Annual review carried out thoroughly and all my questions answered and requests for further information supplied.
— John
Verified review (1510879)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks John.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Commercial Combined
Professional, timely and careful.
— Rob
Rob works at Figure Ground Consulting Ltd
Verified review (1510812)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Rob. It's a pleasure to help.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Insurance
Very helpful, and good service but sadly, this time we could get the insurance cheaper elsewhere but will come back next year for a quote.
— Anonymous
Verified review (1510809)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for the 5 star review. Of course price is always an important consideration in any transaction. We tend not to position ourselves as being the cheapest option, although we do our best to be competitive; rather focusing on the quality of our broking and claims service, as happily you discovered, and the level of cover offered. Hopefully we can tempt you next year! ;) Thanks for considering Macbeth.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
