The team at Macbeth provide exceptional and great customised services to their clients. I would highly recommend.
— Anonymous
Verified review (2203482)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for your feedback. Taking time for our each of our clients is something we pride ourselves on.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Fully satisfied since our first contact
Macbeth and its predecessor firms have provided us with exemplary service and advice for over twenty years.
— Anonymous
Verified review (2195256)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for taking the time to leave your review and for your loyalty over the years. Its great to hear you have been with us for this period of time and have always had an exemplary service
How likely is it you would recommend us to a friend or colleague?
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Review from Google
First class service at competitive rates
— Stephen Clover
T267269
Review left 1 year ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Great to hear - thanks for the 5 star review
Review from Google
I knew Macbeth from my years of networking and had met Tony on a few occasions. I had a requirement to look for insurance for a community hall and Macbeth came up trumps. Great service, great price, and prompt attention. Thanks for sorting
— Richard Knight
T267270
Review left 1 year ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Good to have you on board and thank you for the positive feedback
Review from Google
I've found the team at Macbeths to be extremely effective and very customer focused. They have always gone above and beyond to assist me and my clients so I wouldn't hesitate to recommend them.
— Tim Harding
T267271
Review left 1 year ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Excellent, thank you Tim for your feedback. Replacing risk with reassurance for our customers is key!
Review from Google
Macbeth has been a pleasure to work with, they have always gone above and beyond and always very helpful. Barry is our main contact and he is always very helpful and supportive, nothing is ever a problem for him. Over the last few weeks he has been a superstar and jumped on some tasks our company required quickly, which was very much appreciated. Barry is always polite and proactive. I would highly recommend!!
— Rachel Mancey
T256946
Review left 1 year ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you Rachel for leaving your review. Great customer service is something we pride ourselves on and it looks like Barry is doing a brilliant job in doing this. He will be thrilled to receive your comments.
Macbeth commercial team and fleet team
Excellent service as always from Lisa, Alex and Sarah during our renewal period which is at the end of December every year, I always receive my quotes well before renewal as we close down for the Holiday period for two weeks.
— Jackie
Jackie works at CV Rags Ltd.
Verified review (2144455)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
That's great to hear Jackie. We pride ourselves on offering an excellent service, however, the team will be very pleased to receive your comments - thank you!
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Excellent Service
All are helpful always.
— Virendra
Verified review (2141191)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Hi Virendra - Great to hear we are always helpful and thank you for leaving us 4 stars, however, this is below what we are used to and perhaps an indication that we didn't do everything we could have. If this is the case please do let us know what we can do better.
How likely is it you would recommend us to a friend or colleague?
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Review from Google
Macbeth are a very professional insurance broker company and have looked after our complexes Building Insurance for well over 10 years. Anne DeGeorge always goes above and beyond with any questions and advise we ask for. Thank you
— Elizabeth Morrow
T241087
Review left 1 year ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for your loyalty over the years Elizabeth. You are in very safe hands with Anne and she will be thrilled with your comments.
Claim Handling
We are in our first year working with Macbeth. Not long after putting the policies in place we were obliged to make a claim for a construction related issue. The Macbeth team have given informed and constructive advice on a timely basis throughout the process which lead to a satisfactory outcome.
— Anonymous
Verified review (2139918)
Review left 1 year ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Good to have you on board. We have a 5 star, dedicated claims handling team but its always great to hear we are keeping our customers satisfied with the service they are receiving.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Helpful and Professional
Macbeth staff are knowledgeable, helpful and courteous. Highly recommended this Company for insurance needs.
— Janet
Verified review (2139432)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Great customer service is something we pride ourselves on, thank you
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Review from Google
Absolutely fantastic service from Alex Dell at Macbeth's in Reading for dealing with our Motor Trade Insurance. I simply wouldn't take my business elsewhere now.
Thanks guys.
— Prestige Restoration
T237143
Review left 1 year ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Great feedback, thank you and glad you are here to stay! We pride ourselves on offering a great service and Alex will be very pleased to receive your comments.
Public Liability Insurance
We have used Macbeth for our insurance needs before and have found them a helpful and courteous company. Nothing is too much trouble.
— Jane
Jane works at Cholsey Community Library
Verified review (2128982)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you Jane. Assuring you our very best attention at all times
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Always a pleasure with Macbeth
Yearly insurance package search and quotes, hassle-free.
— Xiaoxiao
Xiaoxiao works at My Phone Doctor
Verified review (2125265)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Great to hear - thanks for the 5 star review
How likely is it you would recommend us to a friend or colleague?
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
No
Knowledgeable broker that listens
When we came to renew some key policies, we approached Macbeth as we had specific requirements and our previous broker did not have the same market access.
Our broker was very responsive, we got the cover we needed on time.
— Anonymous
Verified review (2120330)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
We are delighted you made the move, you are in the best hands here at Macbeth! Thank you for your great feedback
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Extremely helpful
Catherine Smith was extremely helpful, as ever and she continues to be a credit to your organisation.
— Anonymous
Verified review (2119894)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for your positive 5 star review, it's very much appreciated. Catherine will be very pleased to receive your comments.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Great Service
The same usual and consistent service.
— Anonymous
Verified review (2119473)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Excellent - thank you for your feedback. Taking time for our customers is key!
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Review from Google
I have worked with the Macbeth team for many years and found their staff to be extremely helpful and knowledgeable. I can't recommend them enough.
— Lisa Ryan
T228443
Review left 1 year ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you Lisa for taking the time to leave your review and for your loyalty over the years and fab feedback
Excellent
Was very professional, thank you.
— John
John works at Town & Country Fencing And Gates
Verified review (2119368)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Great to hear - thank you for the 5 stars
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Great service as always
Thank you again for arranging my business insurance.
— Martin
Martin works at Professional Computer Cleaning Ltd
Verified review (2102685)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Our pleasure Martin and thank you for leaving your 5 star review
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
