Proper insurance brokers with their client's interests at the fore - a rarity these days...
— David
David works at Gould Holdings Ltd as Director
Verified review (1510808)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers David. Hopefully we're not quite a dying breed just yet! Personal service and quality is certainly our focus.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Commercial Loss Recovery
Carl is easy to discuss options with. Prompt with all responses.
— Angela
Verified review (1510807)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you very much Angela. Carl and the rest of the private client team have a done a great job through lockdown in making sure our clients have the correct cover.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Contractors Combined
Macbeth are an excellent broker and I always trust they will deliver for me.
— Anonymous
Verified review (1510806)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Trust is key. Great to hear your kind words. Thank you.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Combined Liability
We have been a customer at Macbeth for a number of years and have no reason to change. We have been looked after very professionally by Dennis Walsh and his team who provide an outstanding level of service and ongoing support for our business.
— David
David works at Focused Services Group as Managing Director
Verified review (1510805)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks David, much appreciated. Dennis will be very happy indeed! ;) Thank you for your continued custom.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Management Liability Package
Very happy with the advice and service as always. Macbeth's even managed to extend the cover and negotiate a reduced premium this year.
— Paul
Paul works at Jennings as MD
Verified review (1510803)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Paul. Working with insurers to get the right cover at the right price is fundamental to our role as your broker. Great to hear that you are very happy, and long may it continue.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Prof Indemnity Insurance
Fantastic calm and effective service in a not very easy market. Sheer persistence paid off.
— Anonymous
Verified review (1510732)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
The market is certainly seeing some changes, that's for sure! Thank you very much for taking the time to leave your review, it's very much appreciated.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
An easy process in difficult times
I was very happy with the service especially given the situation with coronavirus. My agent was lovely and understood my requirements.
— Anonymous
Verified review (1507071)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for your feedback and your continued business, especially in these testing times that remain upon us. We'd love to know who your agent was, but then, it could have been any one of the team, they are all lovely!! ;)
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Commercial Vehicle
Efficient, friendly and professional service.
— Graham
Graham works at Shared Times Ltd
Verified review (1506940)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Graham. Always happy to help.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Review from Google
This person left a star rating but no comment.
— Roy Bennett
T35331
Review left 5 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Roy. Hope you had a great weekend. Thanks for the 5 stars, much appreciated.
Review from Google
This person left a star rating but no comment.
— Annette Haswell
T29577
Review left 5 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks for five stars Annette. Very much appreciated. Have a great week.
Excellent service at renewal
Very well looked after by Nicola. She contacted me well in advance, surveyed the market, and obtained a renewal quote that felt good value. Nicola spent time ensuring that the cover was appropriate, and at the right level. As always, left with the feeling that Nicola's support adds real value for me.
— Jonathan
Verified review (1504308)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
That's great to hear, thanks Jonathan. Nicola is certainly a great asset to the private client team.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Review from Google
I have never made a claim nor have I ever had a problem. So far, so good, the business is responsive & professional.
— Laurie Nour
T35332
Review left 5 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks for the 5 stars Laurie.
Great support received!
We have had brilliant support from Macbeths. They are prompt, follow through on queries, provide a competitive quote and explain everything fully. Our contact, Matt, is very personable and a delight to deal with. Head and shoulders above our previous broker.
— Lorna
Lorna works at Symity Limited as Financial Controller
Verified review (1502962)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Hi Lorna, that's great to hear, thank you very much. Matt certainly does a great job and is a true asset to the Macbeth team.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Other Liability
Very helpful and thorough.
— Charlotte
Charlotte works at Alpha Surveyors Limited
Verified review (1502939)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Charlotte.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Commercial Vehicle
Friendly Clear Concise Knowlegable.
— John
John works at Reading Stained Glass Ltd as Director
Verified review (1502889)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Hi John. Thanks for the five stars and the concise feedback! ;)
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Excellent service
Excellent service, will continue to use for my business insurance needs for many years to come.
— Anonymous
Verified review (1502850)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
That's great to hear! Thank you for your continued business, it is appreciated.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
No
Professional and Customer Focussed
Always a pleasure to deal with these guys, I can thoroughly recommend them.
— Chris
Chris works at Stream Financial Limited as COO
Verified review (1502849)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Chris. Always a pleasure to help! ;)
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Offices & Surgeries Package
Achieved Everything we asked for without fuss.
— Andy
Andy works at Bow House Wealth Management Ltd as Director
Verified review (1502831)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you Andy. We try to avoid any fuss where we can!
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Combined Business Travel/PA/Sickness
Good client service provided on a timely basis, knowledgeable helpful team.
— Andrew
Andrew works at Oxygen Finance Ltd as CFO
Verified review (1502816)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Andrew.
How likely is it you would recommend us to a friend or colleague?
8
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Home insurance
Thank you Catherine for your very helpful advice, as always.
— John
Verified review (1500666)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks John. We'll be sure to pass the message on to Catherine as soon as she takes a rest from being so helpful!! :)
How likely is it you would recommend us to a friend or colleague?
8
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
No
