Macbeth have provided an exception service as an insurance broker
Very helpful, reliable, they have full understanding of complex insurance issues and are always going further than I expect them to - both on the quoting and claims side.
— Ian
Ian works at Contractors Combined Package. as Pavs Construction Ltd
Verified review (1492215)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Ian. Always happy to deal with the complex stuff. Also our new claims manager Julie will only serve to further improve our handling of claims. Hopefully you wont need to find out any time soon!
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
High Value Household
I was delighted and the speed and quality of the service provided throughout the process.
— Susan
Susan works at Alvarium Investments as Managing Director
Verified review (1482919)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks for the 5 star feedback Susan. When time is of the essence, quality and attention to detail can't suffer. The team work hard to be timely and thorough at all times.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Personal Household Combined
Excellent service, as ever, from the Macbeth Team. They treat you like an individual and are very courteous and helpful.
— Anonymous
Verified review (1482559)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
The customer is at the heart of everything we do. In this ever increasing digital world, we know that people still like to deal with people, especially when it comes to making sure your most valuable things are protected. Thanks for the 5 star feedback.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Tradesman & Professionals Package
Helpful and informative members of staff. Reassuring to know our insurance covers all areas of our business.
— Anonymous
Verified review (1482530)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Reviewing all areas of risk is a primary role of a chartered insurance broker. Happy to help. Thanks for the 5 stars!
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Buildings Insurance Renewal
Excellent response and research of the market. I am confident of their future reliability.
— Anonymous
Verified review (1482513)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
It's our job to make sure you have the best policy for your risks. Going to market is essential to ensure that remains the case. Thank you for your great review.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Commercial Combined
The level and quality of service we receive is excellent.
— Anonymous
Verified review (1482218)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Well we can't do much better than that, but we'll try!! Thank you.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Property Owners
Very professional and always confirm when policies need renewing.
— Mike
Verified review (1481932)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Making sure your property remains protected is our utmost priority. Thanks for taking the time to leave us such a great review.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
PI - Miscellaneous
Service is always of the highest quality.
— Jonathan
Jonathan works at ECE as Director
Verified review (1481408)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Jonathan. Great to hear your feedback. That's what we aim for!
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Commercial Vehicle
Peter and team always on the ball, takes the worry out of insurance. Quick and efficient team, I always recommend.
— Danny
Danny works at Genuine Windows Ltd.
Verified review (1481185)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Danny. Pete 'had trials for Reading' in the Elm Park days, so we're not surprised he's on the ball!! ;) He's lost a bit of pace recently, but can always be relied upon to put a good shift in. ;)
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Commercial Vehicle
Macbeth have always provided excellent service to us, everyone is well informed and communication and customer service is great.
— Martin
Martin works at Community Links Derby CIC
Verified review (1480912)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Hi Martin. Thank you very much indeed.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Review from Google
This person left a star rating but no comment.
— Sharon Firth
T29585
Review left 6 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for the 5 stars!!
Commercial Insurance
Macbeth are always thoroughly professional, very knowledgeable and fast to respond to any enquiry. Nothing is too much trouble and I would have no hesitation in recommending them.
— Stuart
Stuart works at Field Seymour Parkes LLP as Practice Manager
Verified review (1479864)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Excellent! Thank you Stuart. It's great to know we're achieving our goals. The client is always the main focus.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Review from Google
Excellent Service with Competitive Prices
— harvey jeff
T29586
Review left 6 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks for the 5 stars Harvey!
PI Combined
I think that Macbeth Brokers is a good choice for ITBS. As an old salesman, if I wish to sell I have to convince and be convinced when I buy.
Adam Lawrence is a good one! And he probably reflects attitude and business ethics of the company he works with.
He was fast, precise, explicit and sincere.
He responded immediately to our e-mails and his straight forward answers were not leaving space for doubts and clarification needs. They did not generate wonders or questioning.
The score we give is nine (9). The ten (10) is considered intangible to us. It is like the Zeno's Paradox with the race of Achilles against the Tortoise
We cannot apply the Zeno's Paradox with the stars below. To our opinion four stars is a poor score. From the other side five stars excludes the meaning of intangibility thus perpetual improvement.
Anyway, we score with five stars because we believe that you will go beyond the five!
Thank you Adam!
— George P
George P works at ITBS - IT & Business Systems Ltd T/as Finker as CEO
Verified review (1479753)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Wow, thank you very much for your kind and intriguing feedback. We're currently Googling 'Zeno's Paradox' !! Adam and his team will be chuffed with your comments. Thanks George. We score your feedback a 9!! ;)
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Commercial Combined
I have always found Macbeth good brokers for getting the best service and they have been extremely helpful with claims and requests for information relating to my policy.
— Graham
Graham works at Graham Bignell Studios as Director
Verified review (1479733)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Graham. We now have a dedicated Claims Manager, so hopefully we'll be even better in the future, not that we want you to have another claim, but if you do...!
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
8
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Personal Household Combined
Have dealt with Peter Emmerton for the last 40yrs and would go nowhere else
— Anonymous
Verified review (1479729)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks for your great feedback. Just goes to show it's all about the people!!
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Offices & Surgeries Package
Friendly and easy to deal with, answers queries as soon as they can, good prices. Would highly recommend.
— Anonymous
Verified review (1452507)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you. Sounds like a solid 4 out of 5 to us! Always room for improvement! ;)
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Professional, thorough and great service
Matt was really helpful, timely and thorough when dealing with our insurance cover. Communication was great and we're really happy with the service. Highly recommended.
— Sheree
Sheree works at Dynamic Imaging Analytics Limited
Verified review (1449211)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Hi Sheree. Thank you for your comments. As you've experienced, Matt does a great job of making sure our clients are properly covered and kept informed at every stage. Well done Matt!
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
no
Professional Fleet Insurance
Excellent advice in obtaining the correct insurance cover and competitive rates.
— Stuart
Stuart works at Degree Ltd.
Verified review (1448869)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Stuart, thanks for the review.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Macbeth Insurance Brokers & Financial Services
Highly efficient.
— Julian
Julian works at Chadwick, J
Verified review (1448552)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
As is your great review!! ;) Thanks Julian.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
