Verified review (1448476)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Very reliable
Great service. Always very reliable and extremely helpful.
— Anonymous
Verified review (1448424)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
The observation that we are 'very/extremely helpful' seems to be a common theme!! ;) Thanks for the review, it's very much appreciated.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Professional and helpful
I was looking for a new specialist home insurance broker and 5 minutes on the phone with Carl at Macbeth was enough for me to know I had found what I wanted.
— Anonymous
Verified review (1448056)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Wow!! Carl is known to have this effect on people! ;) Thanks for taking the time to leave the team a review.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Efficient, clear and swift
I have nothing to say other than I will highly recommend your service. We have been dealing with few other firms and none has been as efficient, clear and swift as yours. big thumbs up.
— Saleh
Saleh works at Blue Agile Services Ltd
Verified review (1448027)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Well thank you very much for the big thumbs up!!
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
High Value Household
Always professional and responsive. A superb service whenever we have needed to contact them.
— Joy
Joy works at King, J
Verified review (1447961)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you Joy.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Landlords Insurance
Comprehensive insurance with competitive rates.
— Alan
Alan works at Pyzer, A
Verified review (1447322)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks for the review Alan. We'd be interested to know where we could have improved on the communication front.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Highly recommend
Macbeth, as always, were friendly and efficient. I would highly recommend them.
— Corinne
Corinne works at Bigtots Ltd as Finance Director
Verified review (1447292)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Corinne. We're nothing if not friendly!
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Review from Google
Always great service.
— Ian Britton
T35338
Review left 6 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Ian. Thanks for the 5 stars.
Commercial Combined
They were very helpful and kept our policy down , very pleased with their service.
— Jennifer
Jennifer works at All Walks Of Life Ltd
Verified review (1447281)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Jennifer. We're very conscious of changes in premiums and do our best to get the best cover for the best price. Glad we could help.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Combined Liability
Catherine was extremely helpful and provided quotes in a timely manner. In short, the whole experience was seamless and she is a credit to your organisation.
— Anonymous
Verified review (1447053)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for your kind words regarding Catherine. It's no fluke she receives such great feedback!
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Macbeth Insurance Brokers
Very happy with the way my enquiry was dealt with.
— Anonymous
Verified review (1447043)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Good to hear. Thanks.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
The right level of insurance
Adam was great - really easy to talk to and helped me get the right level of insurance - as a start up this was all very new to me and Adam made it very quick and easy!
— Tracey
Tracey works at TN Talent Limited
Verified review (1447028)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Tracey. Good luck with your venture.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
no
Happily recommended to everyone
Quick, easy and hassle free. Great service and happily recommended to everyone.
— Anonymous
Verified review (1447016)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Insurance Claim
I was involved in a stressful and protracted claim for Fire Damage which the insurers were contesting. I am extremely grateful to Macbeth’s for their support throughout.
— Anonymous
Verified review (1446628)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you. It's not just about finding the right cover and getting the most competitive price, when it comes to making a claim, you'll experience the value a good broker can really add. Oddly, we hope that you never have to find out!
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Personal Household Combined
Good, reliable and efficient service as always.
— Anonymous
Verified review (1445097)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you. Reliability is perhaps the most important element. Get that right and everything else falls into place. Thanks for your review.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
8
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Very helpful and responsive
Use Macbeth Insurance brokers for all our insurance needs , they have always been very helpful and responsive.
— Nick
Nick works at Tony Lees & Sons Ltd as Director
Verified review (1445041)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Nick.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Commercial Loss Recovery
We recently engaged Macbeth Insurance Brokers to renew a Commercial Loss Recovery Policy. We find the staff at Macbeth to be both helpful and efficient when dealing with enquiries and when providing quotes for new policies or renewals.
— Anonymous
Verified review (1445039)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you. Our primary focus is client service. Being helpful and efficient is standard practice!
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
7
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Personal Household Combined
First Class service as usual. Would not consider using anyone else for this cover.
— Julian
Julian works at Hobbs, Julian
Verified review (1445025)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Julian. Excellent, just what we like to hear!!
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Review from Google
This person left a star rating but no comment.
— Susan Steele
T35339
Review left 6 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Susan. Very much appreciated.
Very helpful and quick to respond
I have always found the staff at Macbeth‘s very helpful and quick to respond, no matter what the query or problem is. They have a very personal approach.
— Anonymous
Verified review (1444778)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
That's great to hear. Thanks. It's all about the people and the relationship as far as we are concerned. Knowing you and your business helps us ensure you are appropriately protected.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes