Verified review (1427046)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Andrew. We try our best!
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
PII policy
From finding Macbeth Insurance brokers online then my first conversation with Adam, Macbeth's have been great to work with. Prompt and efficient communication, support and understanding for our developing business.
— Zitah
Zitah works at Predictive Black Ltd
Verified review (1427043)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Zitah. Adam certainly knows his stuff when it comes to insuring the tech sector. You look to reduce risk with machine learning, we look to replace risk with reassurance! Thank you for your business.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Recent Insurance Policy
Great service.
— Penelope
Penelope works at Verandahshop Ltd
Verified review (1426847)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you Penelope.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Review from Google
This person left a star rating but no comment.
— Ian Vickerage
T35341
Review left 6 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
A man of few words but many stars! ;) Thanks Ian.
Excellent service
Excellent service from Carl Sharp who was very helpful and responsive. I am insuring a non standard construction home and have had a recent large claim so it's not a straightforward proposition but Carl helped me navigate through and resolved all my queries.
— Clive
Verified review (1426842)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks for the review Clive. Carl is great at dealing with the more unusual, trickier propositions and always works hard to find an agreeable solution.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Review from Google
Easy company to work with and the only broker I dealt with who was generally interested in not so conventional business model.
— Alan Long
T29592
Review left 6 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Alan. The conventional is great. but we're specialists at the unconventional!
Insurance Assistance
As always, I received the best possible advice, with follow-up and would be more than pleased to recommend my client manager.
— Richard
Richard works at Marriott, R
Verified review (1413934)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Richard. Much appreciated.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Macbeth Insurance Brokers
Great service, thank you.
— Rachel
Rachel works at Auticon Limited
Verified review (1413333)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Rachel.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Home insurance for unusual property
Macbeth was great. Efficient, professional, reassuring and knowledgeable.
— Anonymous
Verified review (1413318)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Four great traits to have! Thank you very much for taking the time to leave us a review.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Recent Insurance Policy
My account Manager is extraordinary in his customer service.
— Anonymous
Verified review (1413315)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Excellent! Thank you very much. Such a shame we don't know who you are or who you're referring to! It could be anyone of the guys here though!! ;)
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Switching policies to a new company
Ben and the team reviewed our historic policies and set up a new set for a new company.
— Anonymous
Verified review (1413296)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you. Reviewing existing covers is an important part of our role as a chartered insurance broker.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
To be recommended
As always, it is the in depth knowledge of our company and the associated requirements that enable Macbeth to provide a bespoke service second to none. The quality of quote to achieve complex business needs with competitive market pricing is a given but it is the management of issues during the policy period that really differentiates the personnel at Macbeth from their peers. I will continue to recommend them.
— Jon
Jon works at Displaydata Ltd as CFO
Verified review (1413288)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Hi Jon. Many thanks for your gracious review. Theo and team always have the best interests of our clients at heart, ensuring the business, whether simple or complex, is appropriately protected. It's great to get some appreciation for that, so thank you.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Prompt and efficient service
Always been very happy with prompt and efficient service on both general property insurance and personal pension matters.
— Tim
Tim works at Read, Tim
Verified review (1413277)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Tim. Thank you for your business, across both insurance and financial services. Happy to be of assistance.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Very good service
A very good and professional service.
— Brian
Brian works at Howe UK Ltd as Accounting Manager
Verified review (1413275)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Brian. Professionalism is key here at Macbeth.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Extremely impressed and very grateful
I cannot recommend Macbeths highly enough. A small change to our business activities saw our renewal quote increase ten-fold! Catherine at Macbeths was so tenacious in finding us a more realistic quote, keeping in touch with us at every stage and, in the end, finding us the right policy at exactly the right price. Extremely impressed and very grateful.
— Ian
Ian works at Plastiserve Ltd as Director
Verified review (1412731)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Ian. I think this might have duplicated from an earlier review, albeit a Google one. Regardless, much thanks for taking the time to leave such kinds words for Catherine and her team. It's much appreciated.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Great service
Great service for the last 4 years.
— Tony
Tony works at Tony Martin T/a AJM Ventilation
Verified review (1412621)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Tony. Thanks for the review and your continued custom. We look forward to helping over the next 4 years!
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Macbeth's provides a personal service
Macbeth's provides a personal service via direct contact with people that I know and can discuss details with.
— Anonymous
Verified review (1412268)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Doing business with people that you know is crucial and the fact that many of our clients have one or two points of contact means that we really get to know the client and the insurance requirements. Thanks for the review and have a great bank holiday weekend.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
8
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Public liabilty
Fantastic, very helpful, know exactly what they were talking about, will recommend to others.
— Robert
Robert works at Robert Powles
Verified review (1412096)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Robert. Only too happy to help.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Calm and collected renewals
Carl is just so efficient - testing the market, making recommendations, reacting to changes in circumstances and ensuring my household policy is renewed with minimum fuss, allowing me to get on with life and be reassured my risk is covered.
— James
Verified review (1411939)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers James. Mandy might have something to do with Carl's efficiency!! ;) They make a good team. Thanks for the kind words. Have a great bank holiday weekend.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Recent Insurance Policy
Theo Pastuch has been my broker for some years now. I have never been anything but extremely happy with their service and advice.
— Greg
Greg works at Hey Human Ltd as Financial Controller
Verified review (1411862)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Greg. And long may it continue. Have a great bank holiday weekend.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes