Now into our fourth year as a Macbeth's customer and every year I leave a glowing review as their service is excellent. I can't recommend them highly enough.
— Ian Morgan
T35342
Review left 6 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Ian, always appreciated. Catherine continues to deliver impeccable standards of service!! :) Thank you for your continued business.
Macbeth Insurance Brokers
Believing that using the developers recommended brokers for the mortgage on our new build property would smooth the whole process, I was thoroughly disappointed with their service so turned to Macbeth for our other needs. I only wish we had used Macbeth for the mortgage too.
— Anonymous
Verified review (1399349)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Yes, we do Mortgages too!! Sorry that we weren't in the picture initially, but happy that Carl and the team were able to help with the other bits. All the best with the self build project and, of course, if you have any future mortgage queries don't hesitate to get in touch with Rachael Clover, our resident mortgage adviser extraordinaire!! ;)
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Macbeth Insurance Brokers & Financial Services
Business well handled, Catherine Smith most efficient and helpful.
— Chris
Verified review (1397023)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Chris. Catherine is many things; 'efficient' and 'helpful' are most certainly two of them!
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
We were very impressed
We were very impressed with the service and advice we received. We asked another broker for the same insurance and the difference in response time and quality was marked. We hope to do more business with Macbeth at the earliest opportunity.
— Anonymous
Verified review (1397004)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Great to hear that our response time and quality impressed. The team do a great job of acting with professionalism in all circumstances. Thanks for the top review.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Excellent service
Excellent service from Catherine Smith.
Highly recommended.
— Scott
Scott works at Alan Scott Wylie & Tennex Services Ltd
Verified review (1396983)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Scott. We'll be sure to let Catherine know she's done a great job, again!! ;)
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Review from Google
This person left a star rating but no comment.
— Fiona S
T35343
Review left 6 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks for the 5 stars Fiona
Recent Insurance Policy
I'm a long standing customer.
— Michael
Michael works at Grint, Michael
Verified review (1396776)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for your continued business Michael, and thank you for the 5 stars!
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
8
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Thoroughly recommend
Excellent service as always. Always search to get best cover vs price in the market. Thoroughly recommend.
— Steve
Steve works at Mr S Netherton & P Fannon
Verified review (1396722)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
We're not one to rest on our laurels! Thanks for the review Steve. Looking forward to searching the market again next year!
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Recent Insurance Policy
Very good.
— Patrick
Patrick works at The Nine Schools Ltd
Verified review (1396670)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you Patrick. We'd be interested to know what we could have done to improve the communication score?
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Property Insurance and Re-Mortgage
My husband and I have been using Macbeth Insurance Brokers and Financial Services since 2012 and we continue to be impressed by their amazing customer service. Carl Sharp and Mandy Everest look after us on the insurance side and both are extremely knowledgeable, efficient , and always go the extra mile to help us with any queries etc. Simon Claxton and Rachael Clover look after us on the financial services side and again both really know their stuff, nothing is ever too much trouble and everything is done with a smile. We would not hesitate to recommend Macbeths to our colleagues, friends and family and indeed already have on many occasions!
— Michelle M
Michelle M works at Field Seymour Parkes Solicitors as Partner
Verified review (1396618)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Wow! Cheers Michelle. And a big thank you for your recommendations!! As consumers, trust is so important, and there is no better way of obtaining that than via a recommendation from family or friends. We fully appreciate the trust you put in us.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
A pleasure to deal with
As comprehensive and professional as ever, as well as personal, a pleasure to deal with.
— Vanya
Vanya works at Hackel, V
Verified review (1396594)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
You're very kind, thank you Vanya. If we can make arranging insurance a pleasure, we will!! ;)
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Macbeth Insurance Brokers & Financial Services
I have been with Macbeth for many years and I have always been very happy with their service. On the few occasions that I have made a claim they have been very professional and made my involvement very simple and relaxing.
— Anonymous
Verified review (1396567)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
A relaxing claim?! ;) Now that's impressive. Obviously having to make a claim is not ideal, but that's why we're here and a chance for us to demonstrate the value that we can add. Knowing that our involvement has simplified and even relaxed the process is great to hear. Thank you for taking the time to leave us a review.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Recent Insurance Policy
I was satisfied with the level of information as well as the insurance cover.
— Anonymous
Verified review (1395982)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Their service is second to none
We have been using Macbeth for many years. Their service is second to none. They are excellent at reevaluating your policy ensuring we have appropriate cover. Highly recommend.
— Sheila
Sheila works at Longservice.com Ltd T/as HALO Recognition as Senior VP Global
Verified review (1395853)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Sheila. As your business changes, we see it as our duty to ensure your risks are appropriately covered. Thanks for the vote of confidence.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Review from Google
Smooth transaction , no problems , would recommend.
— Pete & Bob
T35333
Review left 6 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Pete & Bob. Exactly as we like it!!
Always a great service
Always a great service even though the system did not pick up my renewal this year.
They were sincerely very apologetic
— Andy
Andy works at Bow House Wealth Management Ltd And/or Bow House Consultancy LLP
Verified review (1395720)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Hi Andy. Sorry that we had a hiccup on the renewal and glad that the issue was resolved satisfactorily by the team. Thanks for the review.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Insurance Renewal
Macbeth Insurance Brokers and Financial Services are extremely professional and reliable. I have always had a quick response and found each member of staff I have dealt with polite, friendly and courteous. When I have been anxious regarding any insurance issue I have always found Mr Peter Emerton to be very reassuring and he finds an answer or solution fast. He will always assist and go the extra mile to help and is always kind and efficient. I would not hesitate to recommend Macbeth to my colleagues, friends and family.
— Marie
Marie works at Rotherhithe Investments Ltd. as Executive Assistant
Verified review (1394769)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you very much indeed Marie!! As one of our most experienced insurance brokers, Pete's enthusiasm for servicing our clients shows no sign of letting up! Fortunately, we all follow Pete's example.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Review from Google
Excellent service as usual
— Jeff Brown
T29595
Review left 6 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Jeff
Review from Google
This person left a star rating but no comment.
— Sue Green
T29596
Review left 6 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks for the 5 stars Sue. Pleasure to help. Thanks from all the @macbeths team.
Excellent
Excellent.
— Ian
Ian works at Meika Ltd
Verified review (1394458)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you Ian!
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
