Verified review (1394448)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thank You. Knowing our customers ("anonymous", the irony!) is really important to us. Our ability to provide good customer care comes from our knowledge of your business. Thanks once again for the review.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Commercial Insurance Renewal at a competitive rate
We recently renewed our combined commercial insurance policy with Macbeth. The process was very smooth an efficient. The fact gathering stage was handled very quickly and new levels of cover established. Renewal was then organised at a competitive rate and we are very happy with the result.
— Richard B
Richard B works at F.R. Benson & Partners Ltd as Managing Director
Verified review (1393230)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Great to hear! Thanks for the review Richard.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Understand our business and market well
Good team, very communicative and knowledgeable. Supportive when requiring information. Have good relationships with major providers - understand our business and market well.
— Anonymous
Verified review (1389234)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Understanding the client's business is critical in the performance of our role as insurance brokers. 'Replacing risk with reassurance' is our strap line and we can only do that if we fully understand the risk. Thank you for your review.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Review from Google
This person left a star rating but no comment.
— Julie Hatch
T35344
Review left 6 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Julie
Great service
Great company. Good communication. Great service.
— Spencer
Spencer works at Ecotrans-UK Recycling Ltd. as MD
Verified review (1389163)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Spencer. We'll work on making that 'Good Communication' into a 'Great Communication', for the triple. ;)
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Prompt replies
I had a good meeting with Tony who visited us at work to get a feel for our business. He has helped along the way and given advice on what is best for our situation. Prompt replies and being able to answer all my queries have taken the pain out of insurance buying.
— Josie
Josie works at Operational Solutions Ltd
Verified review (1389107)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Taking the pain out of protecting your business is why we exist, and Tony does a particularly good job of it! (we're beginning to suspect Tony is offering bribes for good reviews!) Thanks for the great review.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
We would recommend Macbeth
Our companies have dealt with Macbeth with our insurance requirements since exception. Tony Gibbs and team have fully supported and sought solutions as the businesses have changed. Tony knows and understands our business and undoubtedly should an opportunity to arise we would recommend Macbeth and insurance providers.
— Julie
Julie works at Axis Spine Technologies Ltd
Verified review (1389106)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Julie. Tony is an excellent broker (as you've discovered!) and will always make sure that a business going through change remains protected. Thanks for the vote of confidence.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Review from Google
This person left a star rating but no comment.
— robert presland
T35345
Review left 6 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks for the Google review Robert. Very much appreciated.
Review from Google
This person left a star rating but no comment.
— Neil Townsend
T35346
Review left 6 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Neil. Always good to receive a solid 5 stars!
Review from Google
This person left a star rating but no comment.
— David Harrison
T35347
Review left 6 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Many thanks David.
Macbeth Insurance Brokers & Financial Services
Extremely polite and well run office.
— Anonymous
Verified review (1389060)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Politeness is free and goes along way. Thank you for your 5 stars.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Your Recent Insurance Policy
Great company to deal with.
— Anthony
Anthony works at Anthony Lodge Ltd
Verified review (1389045)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Anthony.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Everything was great
Everything, from the renewal invitation to the actual renewal went smoothly. The renewal premium was very similar to last year and the paperwork arrived promptly and was correct. No problems at all.
— Anonymous
Verified review (1389034)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Excellent, great to hear. Smooth, Prompt and Correct, we'll take that. Thanks
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Reliable and trustworthy
Have been with them since number of years, find them reliable and trustworthy.
— Anonymous
Verified review (1388051)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you. The number of clients that have been with us for a number of years is testament to our team and our continued focus on making sure our clients are appropriately protected.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Recent Insurance Policy
As always Carl Sharp did a sterling job.
— Ben
Ben works at Broughton, Ben
Verified review (1387992)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Carl is constantly working hard to make sure his clients get the best cover for the right price. We'll be sure to let him know he's continuing to do a great job. Thanks.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Friendly and personal service
Very good friendly and personal service.
— Patricia
Patricia works at Rizan, Patricia
Verified review (1387991)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Patricia. It's a pleasure to help.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Company Healthcare Policy Renewal
Vikki worked hard in negotiating with our existing insurer and obtaining a 12.5% renewal discount after conducting a market review. These policies are tricky to evaluate as a business owner as I am having to make decisions that could affect the ability of my staff to make a claim, whilst I have little visibility of claims activity.
— Mark
Mark works at McCormack, Mark as Director
Verified review (1387967)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Mark, Vikki and the team are happy to have helped. Its not always about big savings, (although they are nice!) having someone like Vikki to deal with the tricky elements is our raison d'?tre.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Recent Insurance Policy
We are happy with the service Macbeth provides us.
— Anonymous
Verified review (1387963)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
...and we're happy to have been able to help. Thank you.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
8
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Commercial Combined Policy
Service and explanations expertly given.
— Ken
Ken works at Firstbronze Ltd
Verified review (1387532)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Great review, expertly received! Thanks Ken ;)
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Review from Google
I recently had a burglary of garden ornaments and found Macbeth very quick and efficient in settling the claim
— Elisa Segrave
T29601
Review left 6 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Elisa. We're glad Ben and the team were able to help in the way they did.
