Verified review (1387166)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you very much whoever you are! It's great to see so many reviews highlighting our speed and efficiency in dealing with client's requests. No one likes to be left in the dark, so we do our best to communicate regular and in a timely manner.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Excellent customer service
Excellent customer service, very good communication and prompt action.
— Bob
Bob works at W2 Developments Limited as Business Development Director
Verified review (1387146)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Cheers Bob. Always happy to be of assistance. Thanks for taking the time to leave us a review.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Very good, very helpful
Very good, very helpful. Catherine Smith is very easy to work with and very diligent.
— Simon
Simon works at Cotswold Fasteners Ltd
Verified review (1387085)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Hi Simon. Catherine is indeed very easy to work with and 'diligent' could well be her middle name. As ever, if you have any further requirements or queries, Catherine will be only too happy to help.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Business insurance
After spending a number of days on comparison websites and calling a number of the main insurance companies who all had different opinions on what sort of business insurance I needed for my company and waiting for call backs which never came I tried Macbeth and spoke to Tony Gibbs who could not of been more helpful and knew right away what sort of cover I needed, emailed me the forms within minutes after we got off the phone and by the next working day had me a great quote with all the cover I need then sorted out all the details for me to get the cover started, That is what I call great customer service and I will definitely be letting them deal with all my future insurance needs!
— James
James works at HGV Drivers Recruitment Services Ltd as Company Director
Verified review (1386994)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks for taking the time to leave such a great review James. Tony and the team appreciate your kind words.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Home & Contents
I have relied on Macbeth for nearly 30 years, to find me the best cover and handle the occasional claim. Their service has never dropped below exceptional.
— Andrew
Andrew works at Ferguson, A
Verified review (1386977)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Hi Andrew. Wow, never dropped below exceptional in 30 years! There is only one person here who could possibly take the praise for that and that's Tony, on his birthday as well!! ;) Here's to the next 30. Thanks for taking the time to leave us a review.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Brilliant personal service
Brilliant personal service and price - very satisfied indeed.
— Anonymous
Verified review (1386969)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you, happy that we could help.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
no
I could not recommend highly enough
I was under time pressure to produce insurances for a property development project, Tony was on annual leave and managed the entire process whilst being away, service above and beyond to be frank, this is a level of service not easily available and one I could not recommend highly enough.
— Kevin
Kevin works at Abbeyglen (Tekels Park) Properties Limited
Verified review (1386922)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Kevin. Tony is a bit of a star, always looking out for our clients, even whist watching Lewis Hamilton win in Barcelona! (Although it's important to note that, like Mercedes, we have a great team back in the office too!)
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
no
Business travel annual policy
I was looking for an annual business travel policy for our small company. MacBeth responded very quickly with a good policy which met our needs. Efficient and excellent customer service.
— Anna
Anna works at Billings Publicity Ltd T/a BWW Communications
Verified review (1386920)
Review left 6 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Anna. Great to hear that our team did such a great job. Safe business travels.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Very efficient and informative
Very efficient and informative support in finding suitable insurance and continued support through to completion.
— Sharon
Sharon works at The Clarion Portfolio Limited as Office Manager
Verified review (1378031)
Review left 7 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Sharon. Adam and his team are very appreciative of the great feedback. As ever, if you need anything, don't hesitate to get in touch.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Recent Insurance Policy
Macbeth insurance was very helpful from the beginning, being a specialist hoist company I couldn’t just go to the normal high street company, Macbeth found me just the right policy.
Catherine was great from the start and very helpful. When I did have to claim it was all sorted out again by Catherine.
— Anonymous
Verified review (1376374)
Review left 7 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Great to hear Catherine is looking after you so well. Thank you for your kind review.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Excellent support, advice and guidance
Excellent support, advice and guidance given. Very pleased indeed.
— Jonathan
Jonathan works at Axis Spine Ltd as Director
Verified review (1376055)
Review left 7 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Jonathan. Ensuring our clients receive genuine support is key for us.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Business liability insurance
Have had my business liability insurance through Macbeth for several years now and find them extremely helpful whilst remaining competitive.
— Anonymous
Verified review (1375940)
Review left 7 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Great to hear. Thank you for your comments and continued custom.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Highly recommended
Macbeth's are a highly professional organization and very efficient in executing what they do. Highly recommended.
— John
John works at Skyrocket Phytopharma (UK) Limited as Managing Director
Verified review (1375852)
Review left 7 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Hi John. Thanks for your kind comments. Tony and his team continue to get great feedback so they must be doing something right!! We appreciate your continued custom.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Business insurance
Tony took the time to understand our business needs precisely and delivered exactly what we needed to get our social enterprise off to a great start. It was this personalised approach to assessing what was required, and finding the perfect balance between risk mitigation and an affordable premium, cannot recommend highly enough.
— Anonymous
Verified review (1375826)
Review left 7 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for the great review. Tony will be chuffed! Taking the time to really understand the business is so important in getting the right insurance and Tony does it very well.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Recent Insurance Policy
This was for my mother who was happy with your service!!!
Your systems may need refining
She is about to leave her house for a care home so need to amend policy for house being empty and whatever insurance she needs being in a care home please..
— Wood-Smith
Wood-Smith works at Wood-Smith, J
Verified review (1375809)
Review left 7 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
We're glad that your mother was happy with our service. Either Carl or Mandy will be in touch tomorrow to discuss the changes in your mother's situation. Thank you.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Insurance claim for bicycle accident
I received excellent service from both Mandy and Carl. The claim was handled extremely efficiently from start to finish. Super job! I would highly recommend Macbeth Insurance.
— Chris
Chris works at Conservatree as MD
Verified review (1375675)
Review left 7 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Hi Chris, Thanks for the recommendation. Handling a claim is our chance to demonstrate the value we can add. Happy to have helped.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Recent Insurance Policy
I have been using Macbeth for few years now and I must say they always manage to find a good deal for my company. Dealing with them is easy and they always help you with any issues you may have .
— Anonymous
Verified review (1375553)
Review left 7 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for your kind words and continued business. Being there to help when you need it is our job!
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Very efficient service as usual
Very efficient service as usual. Thanks very much.
— Roger
Roger works at Agenda Consulting Ltd
Verified review (1375551)
Review left 7 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Roger. Your comments are appreciated.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Macbeth Insurance Brokers & Financial Services
All handled efficiently and adequately as usual.
— Dave
Dave works at Hammer Price Homes Ltd
Verified review (1375548)
Review left 7 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks Dave.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
Home Policy Renewal
Once again, a quick and easy renewals process involving a chat, a brief outline of the options and a recommendation. I trust the brokerage and the advisor so I am happy to go along with whatever they recommend.
I consider this to be good value for money.
— Jim
Jim works at Markham, J
Verified review (1375061)
Review left 7 years ago
This review was collected via online systems.
Reply from Macbeth Insurance Brokers & Financial Services
Hi Jim. Thanks for the review. Trust is really important to us so it's great you feel that way. Carl and his team are very appreciative. Thanks once again.
How likely are you to recommend them to a friend or colleague?<br><small> <i>(Please choose a score)</i></small>
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
yes
Would you purchase another product through Macbeth Insurance Brokers?
yes
