We have been with Macbeth for many years. Always easy to renew with competitive pricing. When we need to contact them, the response is always fast and efficient.
— Andrew
Andrew works at Irun Ltd
Verified review (1881794)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for your positive 5 star review. Its great to hear that you have been with us for many years and that you always find us to be competitive and efficient
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Excellent Service as Always.
Our contacts at Macbeth are always helpful, proactive and quick to respond. And they seem to get the best deals compared to alternative quotes.
— Chris
Verified review (1881774)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you Chris, its good to hear we are providing an excellent and competitive service
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Review from Google
A professional company with years of experience and a pleasure to deal with.
— Jane Parfitt
T139116
Review left 2 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for your positive 5 star review, it is very much appreciated
Business Insurance
Seamless renewal process, as always. We’ve been renewing our insurance through Macbeth for a few years now and they always provide the most competitive quotes and best service. Catherine is brilliant and is a credit to the organisation.
— Anonymous
Verified review (1855964)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for your review and your continued business. You are in good hands with Catherine and she will of course be very pleased to receive your comments
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Renewal of Liability Insurance
Always a friendly service that is dealt with efficiently.
— Anonymous
Verified review (1855817)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Excellent - thank you for your feedback. Taking time for our customers is key!
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Review from Google
I am always happy to give my business to Macbeth , a friendly firm to deal with and knoweldable with my company's needs.
— Jenny Townsend
T138307
Review left 2 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Great to hear Jenny and thank you for the 5 star review. Our advice is always tailored for your requirements with the aim of providing great customer service
Excellent service
Excellent service and responsible staff.
— John
Verified review (1855692)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you John for your positive 5 star review
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Efficient, Responsive and understood the brief
Macbeth sourced a complex request for event insurance across multiple sites. They understood the brief and found us a competitive quote. The terms were clearly explained and covered us for the key areas of risk we felt important to protect against. Thank you. I have already recommended to another organisation we partner.
— Anonymous
Verified review (1855588)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Excellent, thank you for your feedback and your recommendation. Replacing risk with reassurance for our customers is key!
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Macbeth Insurance Brokers & Financial Services
As ever the quality of service from Matt Barton was excellent. Matt is always a pleasure to deal with and knows how to look after his clients. I never have any hesitation in recommending Macbeths!
— Anonymous
Verified review (1855460)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you so much for your great review and of course any recommendations you make. Matt will be very pleased to receive your feedback
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Prompt pro active insurance support
We have recently had our annual review of our insurance policies. These were carried out by Matt Thrupp who has a friendly professional way of going through the different policy that we hold with Macbeths to ensure that we have adequate and accurate cover across the business.
Macbeths have ensured that all our policies have the same renewal date to make life easy and an efficient claims process if we have required a claim to be filed. Easy to deal with.
— John
John works at Humidity Solutions Ltd as Managing Director
Verified review (1855452)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you John - great feedback. Our advice and recommendations are always tailored to suit the customers individual needs and Matt will be very pleased to receive your feedback. It is also good to hear that our claims service continues to please
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Excellent service
Excellent service all of the time, great company.
— Anonymous
Verified review (1821587)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you - we do aim to provide an excellent service and its great to hear we meet this expectation for you all of the time.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Helpful support
Efficient service and helpful support provided.
— Anonymous
Verified review (1820433)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for taking the time to leave a review. Assuring you our very best attention at all times
How likely is it you would recommend us to a friend or colleague?
8
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Review from Google
Peace of mind, total efficiency and charming service!
— Jennifar Angelis
T130567
Review left 2 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you Jennifar for your excellent feedback. Taking time for our customers is key!
Review from Google
An excellent personal insurance service. High end prices.
— Steve Hutchings
T130568
Review left 2 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for taking the time to leave your review and whilst it is good to hear that we have provided an excellent personal service we are sorry to receive only 4 stars as this is below our expected standards. Insurance prices are of course out of our control but we can assure you that we will always provide you with the best terms that are available to us for the cover you require.
Great company and service
I have found the company professional, knowledgeable and trustworthy, I cannot recommend them enough.
— Graham
Graham works at Hogg Global Logistics Ltd as Director
Verified review (1818855)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you Graham for your great review. Our advice and recommendations are tailored to suit your individual needs with the very best customer service.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Review from Google
Excellent personal service having moved from Allcover as my broker of many years, who seem to have forgotten what personal service means. Macbeth were great and very attentive and found a policy that suited my particular requirements at a saving over my renewal quote from Allcover..
— Richard White
T130202
Review left 2 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
We are delighted you made the move Richard - you are in the best hands here at Macbeth and assuring you our very best attention at all times
Excellent service
Excellent service, I would recommend this company, I have used them for several years now, they are always very efficient.
— Anonymous
Verified review (1805253)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for taking the time to leave your review and for your loyalty over the years. Its great to hear you have been with us for this period of time and that you always find us to be very efficient
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Annual renewal
Reminder sent in good time, adjustment to cover processed quickly and renewal of policy taken out easily. Cost of insurance is increasing at a rate greater than inflation, but I think this is true for all insurance providers.
— Simon
Verified review (1804675)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Hi Simon - thanks for leaving us 4 stars which is below what we are used to and perhaps an indication that we didn't do everything we could have done to satisfy you at your renewal? If there is anything you feel that we could improve on, please do get in touch to let us know. Thank you for your continued business, it is very much appreciated.
How likely is it you would recommend us to a friend or colleague?
7
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Always helpful
Macbeth have always provided an excellent service and are always happy to help with even the smallest of queries.
— Anonymous
Verified review (1804577)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Excellent - thank you for your feedback. Taking time for our customers is key!
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Macbeth Insurance Brokers & Financial Services
Renewal Experience.
— Peter
Peter works at Unicrop Holdings Ltd
Verified review (1803744)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you Peter for your positive 5 Star review - it is very much appreciated
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
