Absolutely faultless and very informative from start to finish.
Alex was excellent in every aspect and guided us through all of our options so we were clear and confident to move forwards.
Been a pleasure to deal with and would highly recommend you to others.
— Mike
Mike works at Optima Joinery Contracts Ltd as Director
Verified review (1803198)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you Mike for your fantastic review and any potential recommendations - you are in safe hands with Alex and he will be very pleased to receive your comments
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Very happy!
Always very efficient and extremely helpful.
— Anonymous
Verified review (1772255)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for taking the time to leave your review. This is the standard of service we aim to achieve and it is great to receive comments to hear we are achieving this for our customers
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Super helpful as always
As a lone business owner, I can say only positive things about MacBeths' service. I have been dealing with James at MacBeths and he has been extremely helpful in finding me the best insurance at the best possible price with a very affordable payment plan. I could not be happier with James' service and would highly recommend MacBeths as a broker to anyone.
— Anonymous
Verified review (1772166)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for leaving your review. You are certainly in very capable hands with James and he will be very pleased to receive your comments
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Excellent and very efficient service
Very rapidly assessed a tricky situation requiring a quick but quite complex solution to unoccupied home insurance and made something awkward very straightforward. Great service; thank you.
— Anonymous
Verified review (1771153)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for taking the time to leave your review. It is great to hear the team were able to help with your complex situation and made it a straightforward experience for you
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Excellent service
Macbeth have always been very professional and extremely helpful with all my needs.
— Carol
Carol works at Tomms Care Ltd
Verified review (1767828)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for your review Carol - pleased to hear we are always meeting your requirements
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Renewal
Macbeth are always attentive and ever foraging for the best deal for me. The terms are clearly laid out in language I can understand. Having been with this company for several years, I happily state I have nothing but a great experience.
— Anonymous
Verified review (1767511)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for taking the time to leave your review. Happy to hear we are providing a great service and thank you for your custom over the years
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
One of the best
Navigating complex policies, you display unparalleled expertise, commitment, and dedication; your guidance instils confidence, ensuring clients feel secure, understood, and valued in this unpredictable insurance landscape. Truly commendable service.
— Steve
Verified review (1767473)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Steve thank you so much for your comprehensive review, we always aim to provide this level of service but it is of course always good to hear that we are succeeding
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Exceptional
Great company to deal with, exceptional service no matter which department you deal with.
— Anonymous
Verified review (1767461)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you - it is lovely to receive your comments that the whole team provide you with an exceptional service
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Nice company to work with
They are amazing people to work with.
They support me for number of my businesses.
I enjoy to work with Sarah, Lisa and Matt.
Definitely pass their detail to my other customers and friends who needed.
— Anonymous
Verified review (1763220)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thanks for taking the time to leave your review. Sarah, Lisa and Matt will be very pleased to receive your comments. Thank you for your loyalty and the recommendations to your customers and friends
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Review from Google
Fantastic service. I've used Nicola and Rachael at Macbeth for multiple property insurance needs and they've always delivered a great solution. Easy to work with and able to find flexible products that support varying cover during the life of a project.
— Andrew C
T117401
Review left 2 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you Andrew for taking the time to leave a review and good to hear we always deliver a great solution. Nicola and Rachael will be very pleased to receive your comments
Review from Google
Professional, friendly and efficient.
— Anu Kohli
T116074
Review left 2 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you Anu - your comments are appreciated
Review from Google
dealing with Macbeth is always easy & very efficient. as a broker they automatically look for the best cover at the best prices, advising us well in advance of renewal. in fact we are paying less this year than the previous 2 years :)
we have used them for high value building cover & professional indemnity
— Richard P
T116030
Review left 2 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you Richard for taking the time to leave a review and we are so pleased to hear that we are doing a great job and saving you money too :)
Efficient and professional
I only had a secondary modern education so I do not have the vocabulary to describe how accommodating, efficient and professional Catherine was.
She was referred to us by another company - and rightly so.
— Tony
Tony works at Ambridge Signs
Verified review (1745106)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you Tony for your lovely review - Catherine is a great asset to the team and will be very pleased to receive your comments
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Great understanding
James had a great understanding of our business and practical guidance was given for what was suitable for our needs.
— Anonymous
Verified review (1725220)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for taking the time to leave a review. You are in safe hands with James and he will be delighted to receive your comments.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Efficient and friendly
Annual renewal of home insurance handled promptly and efficiently. My queries were dealt with informatively. All seemed to go smoothly. A friendly and pleasant process.
— Jon
Verified review (1724204)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for your lovely review Jon - the Private Client Team will be pleased to receive your comments. With regard to the documentation, the renewal pack we send to you is the policy documentation and proof of insurance and the receipt you receive from ourselves is proof of cover being renewed - I hope this information assists with your query.
How likely is it you would recommend us to a friend or colleague?
10
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
Review from Google
Very comprehensive review and support on renewals
— Steve Stubbs
T105505
Review left 2 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Steve thank you for your review. We are pleased to hear we have provided a comprehensive review for your renewal and look forward to continuing to provide a great service on forthcoming renewals
Macbeth Insurance Brokers & Financial Services
Uncompetitive.
I will not renew through Macbeth next year.
— Anonymous
Verified review (1720572)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for taking the time to leave a review, however, we are very sorry to hear that we have not met your expectations on this occasion but all feedback is greatly appreciated. Each and everyone of our team pride themselves in offering the best service possible and it would always be our aim to offer the most suitable policy for your requirements at the best premium available. I do hope that during the course of your policy year we have the chance to demonstrate that the service we offer is above your expectations, and when renewal is due that any terms offered will be favourable to yourself, however, if we do not remain competitive on the premium offered at this time please do check that any alternatives considered are on a like for like basis to ensure you remain adequately protected.
How likely is it you would recommend us to a friend or colleague?
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
No
Review from Google
great service from Carl navigating the way through complex insurance requirements
— Tony Conophy
T105506
Review left 2 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Tony thank you for leaving your review. We will ensure Carl is aware of your comments - he will be delighted to hear this
Review from Google
I have used Macbeth for probably 15 years, and have to say I always have excellent service.
— sheila sheldon
T102408
Review left 2 years ago
This review complies with Google's policies.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you Sheila, it is always great to hear what a great service our Team provide and thank you so much for your loyalty over the last 15 years
First class service
Great service by James
— Anonymous
Verified review (1697882)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Macbeth Insurance Brokers & Financial Services
Thank you for taking the time to post a review. I will ensure James is aware he provided a great service
How likely is it you would recommend us to a friend or colleague?
9
How would you rate our professionalism in dealing with your requirement?
Did we handle your requirement in a timely fashion?
How did we do on the communication front?
Was the insurance policy adequately explained?
Yes
Would you purchase another product through Macbeth Insurance Brokers?
Yes
