Solent Mind

Review from Google

This person left a star rating but no comment.

— Paul Smith

T138975 Review left 2 years ago
This review complies with Google's policies.

Review from Google

Bloody amazing place❤️❤️

— Andy Jones

T131793 Review left 2 years ago
This review complies with Google's policies.

Review from Google

This person left a star rating but no comment.

— Melissa Andrews

T79327 Review left 4 years ago
This review complies with Google's policies.

Solent Mind

I was in a complete crisis. During my first call I could barely speak through my tears and stresses. That first call hander was a life line. The treatment I received was excellent. Sensitively delivered. I also had wonderful support from the employment team. To update you, I have made a full recovery. I am in a new role, where I have wonderfully supportive colleagues and managers. I now have flexible working. I am incredibly proud of myself. Not much more than a year ago I was passively suicidal. Today I can't stop smiling. Thank you.

— Elizabeth J Elizabeth J works at NHS as Registered Nurse

Verified review (1621357) Review left 4 years ago
This review was collected via email feedback service.

Overall, how satisfied have you been with your experience of Solent Mind

How likely would you be to use Solent Mind in the future, if you needed mental health support?

How likely would you be to use Solent Mind in the future, if you needed mental health support?

What Solent Mind Service is this feedback in relation to? Portsmouth Employment Support Service, Italk

In the future how you would like to access support from Solent Mind? Face-to-face support, Telephone Support, Online Digital Platform (Zoom etc...)

If you hadn’t been able to access support from Solent Mind which of the following would you most likely have done instead? (Select all that apply)What would you like your question to say? Used a different helpline, Contacted GP, Contacted friends or family, Other

How did using Solent Mind affect your mental health? Please select all that apply. It helped me to feel safe, It gave me confidence to access other services or support, It helped me to understand and talk about my feelings, It gave me hope for the future

If you did find Solent Mind helpful, what aspects did you find most helpful about your experience? Please select all that apply. Talking to someone with similar experiences who can relate, Being able to use the service without a referral, Responsiveness, The amount of time I was able to talk with someone, The approach of staff (i.e. language used, relationships, type of support offered., Being able to choose how I use the service

Review from Google

Was helpful at the time

— emma Nicholson

T74962 Review left 4 years ago
This review complies with Google's policies.

Emotional support was appreciated

Emotional support was appreciated as well as advice given on relevant topics discussed.
Very happy with the conversations and support given.

— Anonymous

Verified review (1619059) Review left 4 years ago
This review was collected via email feedback service.

Overall, how satisfied have you been with your experience of Solent Mind

How likely would you be to use Solent Mind in the future, if you needed mental health support?

How likely would you be to use Solent Mind in the future, if you needed mental health support?

What Solent Mind Service is this feedback in relation to? Portsmouth Employment Support Service

In the future how you would like to access support from Solent Mind? Telephone Support, Online Digital Platform (Zoom etc...)

If you hadn’t been able to access support from Solent Mind which of the following would you most likely have done instead? (Select all that apply)What would you like your question to say? Contacted friends or family, Nothing

How did using Solent Mind affect your mental health? Please select all that apply. It gave me confidence to access other services or support

If you did find Solent Mind helpful, what aspects did you find most helpful about your experience? Please select all that apply. The amount of time I was able to talk with someone, The approach of staff (i.e. language used, relationships, type of support offered.

Review from Google

I received support at a time I needed it and my experience with my peer support practitioner was very positive. I felt we addressed together the issues uppermost for me and I found the practitioner validating and empowering. I felt listened to and understood and was given various options and ideas to help me as well as other perspectives to help me focus and reflect. Working with Solent Mind in this way helped me move forward with certain issues.
Thank you 🙂

— Mollie Drake

T74872 Review left 4 years ago
This review complies with Google's policies.

Solent Mind

The initial phone CBT on phone was challenging. The day I walked into the Winchester Well-being Centre and got an assessment with C (she left soon after)! I did a lot of the courses available at WWC and they helped me understand what my depression was doing to me. The courses run by P & S were brilliant. As was K's poetry course. A who ran the peer support was great too. Shame it was during covid so had to be done over zoom & not in person. I was also helped to gain more specific counseling with RASAC.

— Mark E

Verified review (1613556) Review left 4 years ago
This review was collected via email feedback service.

Overall, how satisfied have you been with your experience of Solent Mind

How likely would you be to use Solent Mind in the future, if you needed mental health support?

How likely would you be to use Solent Mind in the future, if you needed mental health support?

What Solent Mind Service is this feedback in relation to? Italk, Peer Support Services, Winchester Wellbeing

In the future how you would like to access support from Solent Mind? Face-to-face support, Email Support, Telephone Support

If you hadn’t been able to access support from Solent Mind which of the following would you most likely have done instead? (Select all that apply)What would you like your question to say? Called 111, Used a different helpline, Contacted friends or family

How did using Solent Mind affect your mental health? Please select all that apply. It prevented me from doing something that would have caused harm, It gave me confidence to access other services or support, It helped me to understand and talk about my feelings

If you did find Solent Mind helpful, what aspects did you find most helpful about your experience? Please select all that apply. Talking to someone with similar experiences who can relate, Being able to use the service without a referral, The approach of staff (i.e. language used, relationships, type of support offered.

I received great support

I received great support from Angela Chandler. She was kind and always knew how much to push me. I feel more hopeful about the future now.

— Alexandra P

Verified review (1613076) Review left 4 years ago
This review was collected via email feedback service.

Overall, how satisfied have you been with your experience of Solent Mind

How likely would you be to use Solent Mind in the future, if you needed mental health support?

How likely would you be to use Solent Mind in the future, if you needed mental health support?

What Solent Mind Service is this feedback in relation to?

In the future how you would like to access support from Solent Mind? Face-to-face support, Telephone Support, Online Digital Platform (Zoom etc...)

If you hadn’t been able to access support from Solent Mind which of the following would you most likely have done instead? (Select all that apply)What would you like your question to say? Used a different helpline, Contacted GP

How did using Solent Mind affect your mental health? Please select all that apply. It helped me to understand and talk about my feelings, It gave me hope for the future

If you did find Solent Mind helpful, what aspects did you find most helpful about your experience? Please select all that apply. The approach of staff (i.e. language used, relationships, type of support offered.

Perfect

Solent Mind are really good and I have a great key worker. Just wish the support group that was run for two years, would start back up. It was a great group to help people with issues and they were a supportive group.

— Michelle J

Verified review (1611686) Review left 4 years ago
This review was collected via email feedback service.

Overall, how satisfied have you been with your experience of Solent Mind

How likely would you be to use Solent Mind in the future, if you needed mental health support?

How likely would you be to use Solent Mind in the future, if you needed mental health support?

What Solent Mind Service is this feedback in relation to? Peer Support Services, Winchester Wellbeing

In the future how you would like to access support from Solent Mind? Text message support, Face-to-face support, Email Support, Telephone Support, Webchat Support, Online Digital Platform (Zoom etc...)

If you hadn’t been able to access support from Solent Mind which of the following would you most likely have done instead? (Select all that apply)What would you like your question to say? Nothing

How did using Solent Mind affect your mental health? Please select all that apply. It helped me feel less alone, It prevented me from doing something that would have caused harm, It helped me to feel safe, It helped me to understand and talk about my feelings, It gave me hope for the future, It made me less hopeful about the future

If you did find Solent Mind helpful, what aspects did you find most helpful about your experience? Please select all that apply.

Review from Google

What can I say? The team listened and were there for me exactly when and how I needed them. Please don’t suffer in silence anyone. It took me a while to search for help, but from the moment I did, I never looked back and now a few months on I feel I’m living my best life once again. Thanks so much to the team at Solent Mind.

— Gary Hirst

T72465 Review left 4 years ago
This review complies with Google's policies.

Helpful and supportive.

A very supportive group, my individual employment support worker was kind, patient and very good at finding positives and possible job opportunities that I believed to be beyond me, but ones I was capable of due to transferable skills.

— Laura C

Verified review (1610384) Review left 4 years ago
This review was collected via email feedback service.

Overall, how satisfied have you been with your experience of Solent Mind

How likely would you be to use Solent Mind in the future, if you needed mental health support?

How likely would you be to use Solent Mind in the future, if you needed mental health support?

What Solent Mind Service is this feedback in relation to? Portsmouth Employment Support Service

In the future how you would like to access support from Solent Mind? Text message support, Face-to-face support

If you hadn’t been able to access support from Solent Mind which of the following would you most likely have done instead? (Select all that apply)What would you like your question to say? Nothing

How did using Solent Mind affect your mental health? Please select all that apply. It helped me feel less alone, It gave me hope for the future

If you did find Solent Mind helpful, what aspects did you find most helpful about your experience? Please select all that apply. Talking to someone with similar experiences who can relate, The approach of staff (i.e. language used, relationships, type of support offered., Being able to choose how I use the service

Solent Mind

Catherine was a shining light in the very dark world of Southern Health. Thank you Catherine.

— Kerry H

Verified review (1609742) Review left 4 years ago
This review was collected via email feedback service.

Overall, how satisfied have you been with your experience of Solent Mind

How likely would you be to use Solent Mind in the future, if you needed mental health support?

How likely would you be to use Solent Mind in the future, if you needed mental health support?

What Solent Mind Service is this feedback in relation to? Portsmouth Employment Support Service

In the future how you would like to access support from Solent Mind? Face-to-face support, Telephone Support

If you hadn’t been able to access support from Solent Mind which of the following would you most likely have done instead? (Select all that apply)What would you like your question to say? Contacted friends or family

How did using Solent Mind affect your mental health? Please select all that apply. It helped me feel less alone, It helped me to feel safe, It gave me hope for the future

If you did find Solent Mind helpful, what aspects did you find most helpful about your experience? Please select all that apply. The amount of time I was able to talk with someone, The approach of staff (i.e. language used, relationships, type of support offered.

Review from Google

This person left a star rating but no comment.

— Maitrayanee Sinha

T72264 Review left 4 years ago
This review complies with Google's policies.

Review from Google

I got referred to this company through my doctors and I have to say they have been a huge comfort for me throughout my time with them.
The employment support service has done so much for my confidence and the advice has been invaluable. They have many workshops and zoom calls that have made me feel very seen and validated. Thank you for your help.

— Becca

T71606 Review left 4 years ago
This review complies with Google's policies.

Review from Google

My experience was great. Catherine got me onto a self-employment course which I think will help me greatly in the future and always put in more effort than I could ever have asked for and very much took into consideration my individual needs.

Thanks Catherine!

— Ash Duckett

T70376 Review left 4 years ago
This review complies with Google's policies.

Friendliness

The friendliness, the not making assumptions.

— Anonymous

Verified review (1602779) Review left 4 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of Solent Mind? (tap on a rating)

Solent Mind

Had no problems talking to someone about what is able reference support and course's.

— Anonymous

Verified review (1596865) Review left 4 years ago
This review was collected via email feedback service.

Overall, how satisfied have you been with your experience of Solent Mind

How likely would you be to use Solent Mind in the future, if you needed mental health support?

How likely would you be to use Solent Mind in the future, if you needed mental health support?

What Solent Mind Service is this feedback in relation to? Winchester Wellbeing

In the future how you would like to access support from Solent Mind? Text message support, Face-to-face support, Telephone Support

If you hadn’t been able to access support from Solent Mind which of the following would you most likely have done instead? (Select all that apply)What would you like your question to say? Nothing

How did using Solent Mind affect your mental health? Please select all that apply. It helped me feel less alone, It helped me to understand and talk about my feelings, It gave me hope for the future

If you did find Solent Mind helpful, what aspects did you find most helpful about your experience? Please select all that apply. Being able to use the service without a referral, Responsiveness, The approach of staff (i.e. language used, relationships, type of support offered.

Brilliant, helpful and understanding

Brilliant, helpful and understanding. Listened to me and gave me tools to work through my depression and anxiety.

— Anonymous

Verified review (1596500) Review left 4 years ago
This review was collected via email feedback service.

Overall, how satisfied have you been with your experience of Solent Mind

How likely would you be to use Solent Mind in the future, if you needed mental health support?

How likely would you be to use Solent Mind in the future, if you needed mental health support?

What Solent Mind Service is this feedback in relation to? Portsmouth Employment Support Service

In the future how you would like to access support from Solent Mind? Online Digital Platform (Zoom etc...)

If you hadn’t been able to access support from Solent Mind which of the following would you most likely have done instead? (Select all that apply)What would you like your question to say? Used a different helpline, Other

How did using Solent Mind affect your mental health? Please select all that apply. It gave me confidence to access other services or support, It helped me to understand and talk about my feelings, It gave me hope for the future

If you did find Solent Mind helpful, what aspects did you find most helpful about your experience? Please select all that apply. Learning new skills, IT and recovery skills, Talking to someone with similar experiences who can relate, Responsiveness, The approach of staff (i.e. language used, relationships, type of support offered.

Always there to listen

I was so happy to have a lovely lady helping me. Never let me down, always there to listen. I feel like I’m struggling now again but I’m trying my best.

— Carole B

Verified review (1596431) Review left 4 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of Solent Mind? (tap on a rating)