Review from Google
George and all the team at VetDentist were amazing with my young girl Hope.
They took great care of her especially as she was young dog in an unfamiliar place.
Hope has been a much much happier girl since her treatment.
Exceptional technology used from the initial consult with scales built into the examination table through to the imaging. Very impressed.
Thanks for everything.
โ Lesley Franklin
T392827
Review left 1 year ago
This review complies with Google's policies.
Reply from Vet Dentist
Thank you for your kind review & many apologies for the delay in responding.
I am so pleased that Hope was much happier after the procedure - that is the result we always try and achieve.
Very best wishes
Bob
& the VetDentist Team
Review from Google
This person left a star rating but no comment.
โ Nic UA
T392828
Review left 1 year ago
This review complies with Google's policies.
Reply from Vet Dentist
Thank you for your 5 Star review - it is much appreciated and apologies for the delay in responding!
Very best wishes
Bob & the VetDentist Team
Review from Google
Very friendly, very professional, and did an outstanding job. We were shown details photos and x-rays of before, during and after the procedure. We also received a follow up phone call 3 days later to check Ralph was okay. Very impressed!
โ Lois Graham
T392829
Review left 1 year ago
This review complies with Google's policies.
Reply from Vet Dentist
Many apologies for the delay in responding to your review - we had some IT issues!
Thank you so much for your kind words - they are very much appreciated.
Very best wishes
Bob & the VetDentist Team
Review from Google
After my dog was referred to Pet Dentist for investigation of his mouth problems I found the staff very friendly, helpful, understanding and Mr Partridge very patient in what was a very stressful time. Louis now seems to be back to his normal self which hasnt been the case for some time.
โ Pauline Mills
T392830
Review left 1 year ago
This review complies with Google's policies.
Reply from Vet Dentist
Thank you for your kind review. I am so sorry that it has taken us so long to respond (we had some IT issues)
I am glad that we were able to help Louis feel better,
Very best wishes
Bob & the VetDentist Team
Review from Google
We had a very positive experience with Vet Dentist, based on very clear communication from start to finish, so we clearly understood how the whole procedure and how to care for our dog. The aftercare to ensure our dog was recovering as expected, showed really good customer service.
โ Danny & Hazel Wild
T392831
Review left 1 year ago
This review complies with Google's policies.
Reply from Vet Dentist
After your kind words about "clear communication" I feel very guilty about the delay in responding to your review!
Thank you for taking the time to post a review for us - it is much appreciated.
Very best wishes
Bob & the VetDentist Team
Review from Google
Bob and his nursing team did an amazing job of looking after our little Missy. We had a very traumatic day when Bob shared how serious her situation was and how complex and costly surgery could be given her health conditions. Bob took his time, explained everything to us in an open and honest way and urged us to consider all options. After deciding to go ahead with surgery we can not fault the care given to her, we received a thorough update of her case prior to discharge and notes were sent to our vet the same evening. We cam e home armed with everything we needed to take care of her and had a follow up call the next day to see how she was progressing. We are forever grateful to Bob and the team for giving Missy a chance to continue living life to the full. You are all amazing!
โ Natalie Press
T392832
Review left 1 year ago
This review complies with Google's policies.
Reply from Vet Dentist
Many apologies for the delay in replying to your review - we had some IT issues!
I hope that Missy is continuing to do well, you know we are here for you if there are any recurrences of the previous issues,
Thank you for your kind words
Very best wishes to you & a pat for Missy
Bob & the VetDentist Team
Review from Google
Wow wow! From the initial phone contact to discharge this company ooze professionalism and care. State of the art practice . All of this put me at ease.Early consultation.Everything explained I agreed to the root canal treatment in order to save my young dogs tooth. A big thank u to Nicola on reception the nurses and the vets George and Bob. They worked into the early evening to complete the procedure. Detailed debrief on discharge . Great team cannot rate highly enough . Fast referral. Amazing and thank u from grateful owner
โ Sara Butcher
T392833
Review left 1 year ago
This review complies with Google's policies.
Reply from Vet Dentist
Many apologies for the delay in responding to your kind review (we had some IT issues).
Thank you for your appreciation of the whole team - VetDentist is very much a joint effort!
Very best wishes
Bob & the VetDentist Team
Review from Google
A warm and friendly greeting in an exceptionally clean environment! Seen on time and taken through every step of the planned treatment by Bob.
Left my big lad for the day, due to another procedure taking longer than planned our day was much longer than anticipated however I was kept up to date throughout the day!
A root canal which wouldn't stop bleeding so a temporary cover was needed and 2nd visit arranged. This was explained before treatment started so didn't come as a surprise!
Poor Stanley was away with the fairies when we came away, teeth and gums beautiful and clean and our bag full of goodies.
Absolutely delighted with the result, nurses and vet had a very long day but managed to get through all the patients booked in.
Much appreciated, thank you Vet Dentist!
โ Helen Keay
T392834
Review left 1 year ago
This review complies with Google's policies.
Reply from Vet Dentist
It was a pleasure seeing the "big lad". A gentle and well mannered fella.
Thank you for your understanding of the longer day than we anticipated.
Your acknowledgement of the hard work of our whole team is also much appreciated.
We look forwards to seeing you both again
Bob
Review from Google
Our beautiful persian cat Bagpuss had been through a lot, 3 previous dentals and had an eye removed. Our vet at Tweed house suggested a referral to Bob Partridge, so glad we went to see him. Our cat is now eating really well, playing and very happy. Thank you Bob and your team for your amazing care of Bagpuss.
โ Amanda Wadeley
T392835
Review left 1 year ago
This review complies with Google's policies.
Reply from Vet Dentist
Apologies for the delay in replying.
Bagpuss was a pleasure to meet and I am glad he is doing well. So pleased he is much happier now.
Very best wishes and thank you for your kind review
Bob
Review from Google
More excellent care for my Labrador, from Bob Partridge and his team.
โ Andrew Hogan
T392836
Review left 1 year ago
This review complies with Google's policies.
Reply from Vet Dentist
I do apologise for the delay in responding.
Thank you very much for your kind review. The whole team appreciate it.
Best wishes
Bob
Review from Google
Big thank for taking care of my Labrador needing a root canal in large canine tooth, the work carried out as good and my dog is out of pain.
They passed all information on to my insurance quickly and efficiently so my claims was paid back quickly.
The traveling for appointments was worth it and see my dog is eating and playing normally again.
โ Patricia Stewart
T392837
Review left 1 year ago
This review complies with Google's policies.
Reply from Vet Dentist
Thank you for your review and apologies for the delay in replying.
I'm pleased that things have gone well and I look forwards to seeing you again.
Very best wishes
Bob
Review from Google
I recently visited Vet Dentist when our puppy damaged her tooth and required treatment. The level of care and professionalism we experienced was exceptional. From the moment we walked in, the team was attentive and compassionate, immediately putting us at ease. They provided our puppy with gentle care and expertise, ensuring her comfort throughout the procedure. Bob thoroughly explained the treatment plan and post-care instructions. We also received phone calls from the team to check in once we were back home. Our puppy has bounced back and is doing great.
To all the team, we are so grateful for you doing what you do. Thank you!!
โ C.A
T392838
Review left 1 year ago
This review complies with Google's policies.
Reply from Vet Dentist
Thank you for your kind review. Hopefully your pup is doing well and the treatment has stopped all of the pain.
We are very much a team effort - your appreciation of all of our staff is much appreciated. I think their hardest job that day was giving you your puppy back - as they all enjoyed cuddling her so much!
Best wishes and a pat for your lovely puppy!
Bob & the VetDentist Team
Review from Google
This person left a star rating but no comment.
โ David Sixsmith
T392839
Review left 1 year ago
This review complies with Google's policies.
Reply from Vet Dentist
Thank you for your review
Review from Google
We were referred to Vet Dentist by our local vet in York due to the degree of dental work required for our 16 year old cat Bruce.
From the outset we were in safe hands, communication was great from the off including what to expect and dealing with our insurance provider.
The team were all really friendly, understandable & making us feel welcome when we checked Bruce, even providing a nice coffee โ๏ธ.
The facility is fresh, modern and clean with lots of useful information on media screens.
Our surgeon examined Bruce and gave us a full walk-through of would happen which was appreciated.
When we collected Bruce, the same surgeon reviewed the outcome of the procedure, providing before and after photos using some large screens, again very useful.
We were also provided a detail handover for aftercare.
Overall really happy with the experience and pleased to say a week on Bruce has recovered really well and happier eating albeit with a few less teeth! ๐บ
โ M2RMG
T392840
Review left 1 year ago
This review complies with Google's policies.
Reply from Vet Dentist
So pleased that Bruce is feeling better.
Thank you very much for your appreciation of our work. Our greatest reward is seeing our patients improve
Very best wishes
Bob
& the VetDentist Team
Review from Google
Expert care delivered with kindness. The team were fantastic from start to finish. My dog needed a significant, life saving operation and she could not have been in safer hands. Highly recommend
โ Emma Perry
T392842
Review left 1 year ago
This review complies with Google's policies.
Reply from Vet Dentist
I am so pleased that your pet is doing well. Hopefully what we have done will be curative and everything looks positive so far.
Thank you for your kind words and appreciation. It is very much a team effort at VetDentist
Best regards
Bob
Review from Google
Thank you very much for finding out the problem with Ralph and looking after him for the day (he is a very nervous cocker spaniel) I was delighted with your service and help, very professional. Bob explained everything in detail and the plan going forward. I will have no hesitation in recommending the VetDentist
โ Sharon f
T392841
Review left 1 year ago
This review complies with Google's policies.
Reply from Vet Dentist
Thank you for your kind review. I hope that you start to see some changes for Ralph.
Very best wishes & a pat for Ralph
Bob
& the VetDentist Team
Review from Google
Excellent professional service and care, very welcoming members of staff. Thank you for sorting our little Dolly out.
โ Diane Wych
T392843
Review left 2 years ago
This review complies with Google's policies.
Reply from Vet Dentist
It was a pleasure meeting you and Dolly is a brave little superstar. Obviously this is just the start of the road - but I hope that she is starting to feel some benefits.
Very best wishes and a cuddle for Dolly from all of the team (currently enjoying Nantes at the European Vet Dental Conference)
Bob
Bob
Review from Google
My dog Arthur attended the surgery for surgery/treatment and we were.so impressed on the proffesionalism and care shown by all the staff. You are kept informed all through the process and I wouldnt.not hesitate to recommend
โ julie Taylor
T392844
Review left 2 years ago
This review complies with Google's policies.
Reply from Vet Dentist
Thank you for your kind review. I am very pleased that Arthur is feeling better so quickly after his treatment.
VetDentist is really a Team Effort - so than you on behalf of us all.
Bob
Review from Google
We recently attended the vet dentist with Teddy our 8 month old miniature dachshund following a referral from our own vet. Teddy has lots of problems but the most pressing needing to be dealt with was his teeth as a result of his overbite.
His adult bottom canine teeth had grown but were pressing into the roof of his mouth causing discomfort and most likely pain.
Teddy was seen by Georgina who was lovely and went through our options with us; a course of action was decided upon and Teddy was admitted.
We left him in Georgina's very capable hands and went away with our other dachshund Dinky.
By lunch time I received a phone call saying that everything had gone to plan and that once he had come round a bit more we could collect Teddy and take him home.
When we arrived to pick him up a couple of hours later Georgina went through the whole procedure with us, showing us xrays and pictures and explaining what had been done. Teddy seemed no worse for wear for his experience and didn't look like he had just had surgery.
Georgina went through Teddy's aftercare making sure we were happy with everything before we left.
The whole process was made so much easier by the caring staff at the clinic and we can't thank them enough for looking after our boy so well.
โ Vicki Leeson
T392845
Review left 2 years ago
This review complies with Google's policies.
Reply from Vet Dentist
Thank you very much for your kind review. I'm glad Teddy is doing well.
Best Wishes
Bob & The VetDentist Team
Review from Google
After being referred by my local vet, as my lab puppy had broken a tooth, the vet dentist made the whole process as smooth as possible. They contacted me quickly to set up an appointment, raised the pre-authorisation paperwork with my pet insurer and reassured me on what would happen on the day. On the day of the procedure everything was explained to me in detail. All the staff that I met were absolute stars, making the whole event as stress free as possible (special mention to Nicola for providing coffee which was gratefully received). I would have no reservation recommending vet dentist if your pet needs dental work. My puppy is now home and on the mend and vet dentist have followed up with me to ensure that everything is ok. They also liaised directly with my pet insurer to sort out the claim, ensuring I had one less thing to worry about. Thank you to the whole team for making a potentially stressful day go as smoothly as I could have hoped.
โ Adrian Dowland
T392846
Review left 2 years ago
This review complies with Google's policies.
Reply from Vet Dentist
Thank you so much for your kind review. Our first priority is always the care of our patients - but tying to minimise stress and hassle for owners is always our aim as well
Best wishes
Bob &
the VetDentist Team