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Your comments and feedback are always of great value to Towcester Vets, so please let them know your thoughts. You can choose to remain anonymous if you wish.

Review Title *
The main text of your review *
Overall, how was your experience of this practice? *
How satisfied were you with the information you received in advance about the cost of your pet’s treatment or consultation? *
How satisfied were you that you were involved in decisions about your pet’s care and treatment? *
How satisfied were you with how clearly the practice explained what was included, optional, or might change in cost? *
How satisfied were you with the written information you received about your pet’s treatment and charges, where relevant? *
How satisfied were you with the appointment waiting time? *
How satisfied were you that you and your pet were treated with kindness, dignity and respect? *
How satisfied were you with the outcome of your pet’s treatment or care? *
Do you feel it would be difficult to raise a concern or complaint if needed? *

Could something have been done differently? Let them know in confidence.

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